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1

Tuesday, October 18th 2016, 9:14pm

RoMmunity Letter III Response

Wasn't sure where to put this. Figured this was a safe bet.


After reading and thinking about Polog's "RoMmunity Letter III" post, I've been left with some thoughts and comments that ive heard echoed from other players for nearly as long as I have been playing RoM. I'd like to share them with GameForge and RuneWaker in a clear and civil manner in hopes of creating some mutual understanding.

Quoted

Anyone who knows the legend behind the world of Taborea knows it revolves around a story that was brought to life.

In all my time playing RoM, the number of people I've met who have ever bothered to read a quest for story content, I could probably count on one hand. I used to, and then I spent several zones standing between Morrok Wallinder and Callaway Callume passing messages back and forth because apparently they weren't on speaking terms. As story content goes, this is extremely weak and booring story telling, combined with quests along the lines of: "Collect 10 bear paws" (Coincidentally, did you know that apparently, according to RuneWaker, the majority of bears have one paw or less shared between their four legs?) make the questing quite boring and unenjoyable.


Quoted

We know that in announcing the start of a new ‘Chapter’, people immediately start conjuring up ideas of extra classes or races, or maybe entirely new features.

s/conjuring up/dreading/. To be quite blunt, RuneWaker has a reputation amongst the players. It is extremely unfavorable and usually contains the sort of language that many people would not use in the company of their mothers. This is a big problem IMHO, If the players can't trust the developer to release working, reasonably bug-free content, it doesn't matter how hard GameForge tries to smooth it over.

Further, lets take a look at some of the "features" that have been added to RoM over the years.

Dreamland - more grinding, relatively little rewards
Tempest Heights - more grinding, rewards have gotten better, but still not good
Energy of Justice - more grinding, best rewards (instance stats) were removed.
Chaos Vortex - Rewards were irrelevant by the time it was released.
Arcanium Chamber - more grinding, and exceedingly difficult
Arcanium Arena - even more grinding with good rewards taking very long to get


Quoted

But before we launch any new content, we always want to ensure that the game’s current contents run well and offer a great gaming experience.

I'm sorry to inform you that from a player's perspective, past performance directly contradicts this statement. How many zones since Wailing Fjord released with instances bugged to the point that they were either: not even opened, closed shortly after maintenance, or simply incompletable? Also, if memory serves, at least one Instance was so badly broken that it didn't open until AFTER the NEXT ZONE released with another instance so badly broken that it was closed.


Quoted

But this is just the beginning. We’re still working hard to bring you new special features and make Chapter VII a real treat for the players.

Please don't announce/release them until they work as intended.


Quoted

There’s plenty for you to look forward to. Our choice in the word ‘Chapter’ wasn’t without merit.

I believe I can speak for all of the remaining players when I say that we want to agree with and believe this statement. Eventually.


Quoted

Have you told your friends about Taborea? We want to bring RoM to a wider audience, and we’d love to have your support!

Honestly, yes, I have told friends about RoM, and how they should avoid it entirely in it's current state. I would be lying to them if I told them that I believed RoM was a game worth their time and money. If you want players to recommend this game to their friends, GameForge and RuneWaker are going to have to make it a game we can feel good about recommending to our friends. But with long standing performance and stability issues, combined with more and more bugged/broken content being released, that just isn't something people are comfortable with.


Quoted

It’s precisely for this reason that we decided to launch our trailer contest. It was very important to us that we invest the available budget in our community, rather than spending it all on a trailer from some video production company. Running events like this reinforces the sense of community,

Reinforces the sense of community for who? I ask that anyone who believes this contest has "reinforced the sense of community", please say so in a reply.



AntonTakk

2

Tuesday, October 18th 2016, 10:16pm

Runes of Magic is fine the way it is. Please don't change yourself for anyone.
Maimed - S/WD(R)(W)(M)(D) Wallet/Warrior

Countduke

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Wednesday, October 19th 2016, 1:20am

Runes of Magic is fine the way it is. Please don't change yourself for anyone.
I'M going to be that guy and say that runes of magic is not fine. there are some issues that still have not been fixed to this day

Rougetopriest

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4

Wednesday, October 19th 2016, 1:44am

Runes of Magic is a strong independent game who don't need no dev's.
Siege War Videos :)

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~Zen

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5

Wednesday, October 19th 2016, 2:32am

If you want players to recommend this game to their friends, GameForge and RuneWaker are going to have to make it a game we can feel good about recommending to our friends.

+++

i don't really have many words about how much i agree with this sentiment.
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

mohammed1234

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6

Wednesday, October 19th 2016, 7:20am

Word you all got to listen to the voices of the people, like they say the cumstomer is always right

ancientgear

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7

Wednesday, October 19th 2016, 1:51pm

Word those but you can also pass the idea on and maybe it will get implemented
If only I was optimistic enough not to laugh at this.

Out of curiosity does anyone actually know in the 7-8 years of this game how many of the suggestions made in the forums by the playere were ever implemented in the game?
-Failed attempt of trying to put a picture in here cause I don't know how to-

ROM's one and only pure stam/pdef stated tank

REACHED 13.57M PDEF ON 29/09/2016, NO SIGIL, HAIDON, ZODIAC OR RELATIONSHIP BUFF.

Retired until mages are buffed or melee's are nerfed

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8

Wednesday, October 19th 2016, 2:41pm

If you want the support of the players you have to talk to them, keep them informed and updated. When they tell you about a problem or a suggestion you have to reply to them. It is a regular conversation every day. You have no reason to wonder why people won't talk up the game. You have ignored them for years done only what you felt like not what the players wanted or needed. You have refused to respond to the problems and suggestions presented to you. The problem isn't with the players it is with you. An open letter to the community about what you feel like doing every few months rather than an on going conversation about what the game needs or the players want is only an insult to the players and a slap to their face.

ancientgear

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9

Wednesday, October 19th 2016, 3:08pm

I don't understand why you people waste your time writing posts aimed at RW/GF. None of it gets seen by them anyway, just picks up dust in forum.
-Failed attempt of trying to put a picture in here cause I don't know how to-

ROM's one and only pure stam/pdef stated tank

REACHED 13.57M PDEF ON 29/09/2016, NO SIGIL, HAIDON, ZODIAC OR RELATIONSHIP BUFF.

Retired until mages are buffed or melee's are nerfed

This post has been edited 1 times, last edit by "ancientgear" (Oct 19th 2016, 3:19pm)


aardvark3

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10

Wednesday, October 19th 2016, 3:31pm

We post in the futile hope that someday the true level of frustration and aggravation will be reported. Though we fear that only the politely worded positive comments make it through so as not to offend their delicate sensibilities. This must be true because somehow they have taken that the declining number of players means that the players love their refusal to open a line of communications directly to the players.
Having to close and merge servers due to lack of players has reinforced their idea that they can remain insulated from the problems that the players want addressed and don't have to answer any questions or respond to suggestions. They believe that doing things the same way they have for years is a good idea and the results don't matter.

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11

Wednesday, October 19th 2016, 5:52pm

Well Tempest Heights was one of the best implemented upgrade to the game, Anton as usual with his university degree in QQ'uing and uses ROM's community for his theses for school. TH needs a bit of time but you get great rewards from it, you say useless because you can't run it and probably can't afford to buy keys for the big chests.

Funny how the people i see in there are all sporting X Runes on all their gear and i started my second set of X for my tank gear. FREE

EOJ's don't give the best rewards? you QQ about that?? LMAO Well blame all the people that wanted crafted gear to have removed the stats we used to have from it. This is what you get when you ask for stuff you have no clue about and then complain when they change it.

Grinding EOJ'S?? Do you mean you can't bot it anymore? cause we had great EOJ's = Papp Hesof, Bottle daily but why they got destroyed?? DAMN BOTTERS!!!! but sure let's blame Gameforge and Runewaker for it.

Arcanium Arena is fine but then again i have seen people found a way to bot it again so you shouldn't be complaining about that one.


Sadly the trailer issue is one of the things you got right, people made a video they could use, didn't have to pay in house employee to put the hours in to do it as to free to them for a F2P game. Saying they will do more events, well after 4 years kinda late and hard to believe.

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There are no better server than Reni, best place to be!!!!!

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12

Wednesday, October 19th 2016, 6:37pm

Word those but you can also pass the idea on and maybe it will get implemented
If only I was optimistic enough not to laugh at this.

Out of curiosity does anyone actually know in the 7-8 years of this game how many of the suggestions made in the forums by the playere were ever implemented in the game?

To interject:

Backpack/banks and house slots (House Energy in Item Shop)
Jade Chests in the Shop? (Jade Keys in the item shop made a reappearance several times)
Mirror Instances (Exit portal added to Mirror World)
Class Expansion Tickets Please! (Class Expansion Tickets were put on sale during an XP/TP event in the past couple of months)
Advertising Runes of Magic: Where is it? (Advertising will be done with the event about the video, located here: Trailer event
Implemented Dia sale please!!! (Frequency of Diamond Sales increased)
Implemented Can we get a GM event or NPC for guild runes/ruby?? (Events appeared with Guild materials, including Runes and Rubies, as requested)
Implemented What happens when memento vendors start charging more than 3000 per item? (Increased limit of Ancient Mementos in Currency Interface)
http://board.eu.runesofmagic.gameforge.c…threadID=524656, http://board.eu.runesofmagic.gameforge.c…threadID=519984 (More Magic Wardrobe Space)
http://board.eu.runesofmagic.gameforge.c…threadID=535570 (Items which are possible to stack can be bought in stacks now)
i know there was also a suggestion about easier multiple Puri buying somewhere but I can't find it. It was implemented selling the Puri Packages year round to combat not being able to stack puri's through the item shop buying interface.
Other/No category Christmas in July (Sold the Rock Guardian and gingerbread pots outside of Christmas)


Perhaps you should use your search function a bit more instead of making such a broad statement. :thumbdown: :thumbdown: :S :S

Support this way ; RoM Terms of Service ; RoM Forum Rules
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Thanks to burd for prettiful avatar <3

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13

Wednesday, October 19th 2016, 6:48pm

Well zid they did nerd AA and it is much harder not everyone has that time I believe people should get more points.
Also eoj is a hassle imo think that needs to be reduced to.
And I agree people shouldn't have QQ about crafted gear they were just hating you can get stats from crafted gear.
I also miss easy mode stats.

I don't get why people complain about stuff the game needs and it get removed or made worse but anyway, TH is not cheap or free the amount of dias for chest is ridiculous plz put keys in cendril npc and rubies and make them cheap.

Also like said the trailer alone is bs doing something worthwhile a nice and solid promotion like increased dias sale 250% plus exp and tp on quest and reduce price on item shop items by 50% and a nice event for a month. Go Big or Go Home trailer by itself is not enough also throw more events that or interesting and worth it don't give things we can usually get on our own.

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14

Wednesday, October 19th 2016, 6:53pm

scout rebalance anyone? long time coming but still happened. Aquas list is all recent too. The list doesn't include bugfixes which would also fall into the category of actionable feedback imo. Others I would add, the stack height of materials changed from 100 to 999, and craft expansion scrolls were put into the shop during craft fest, per our request. We have also had a class expansion ticket sale repeated with added gifting option per community request. Matter of fact, anytime a sale seems bugged a message goes off to Polog about it, most recently this morning.

If we could stop spinning it like our requests are never ever answered, that'd be great. Is it selective? Yup. Do overarching trends badly need attention? You betcha. Your support team consistently tries to draw attention to these, and threads about them help with that. Players are faceburied in the notion that no one listens, and that is part of what kills us.

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15

Wednesday, October 19th 2016, 6:54pm

Aqualink you are absolutely right, except for JADE KEYS!!!! they are only on sale at anniversary event!!!!!

We should get a daily sale of them like once a month, i for one still have hundreds of chests on hundreds of toons to open. Make this happen please and i will love you long time!!! A lot of players would buy these and at a special price of 3 diamonds each, it would be great!!!!!!
:beer:

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There are no better server than Reni, best place to be!!!!!

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16

Wednesday, October 19th 2016, 7:01pm

I admit yall have implemented some stuff but yall take the easy way out we asked more dias but you keep it at 140% push it to 200% + we also asked for +20 jewel in shop you made wheel more expensive and tbh used to get more + 20 jewel in wheel than the price of shop wing and accessories jewel atm.

Also scout fix took a while , yall have not gone the extra mile to give us the stuff we really wanted like makin sw badges tradable or sellable or letting people do another sw line after they messed up so they can get ibw etc can go on. We have give plenty of ideas which were possible and easy to implement but you all won't do it

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Wednesday, October 19th 2016, 7:05pm

Word!!!! Warriorking :P hahaha

People complained about Scouts, destroyed it for 4 years, people complained of P/S destroyed for 4 years, people complained about AD for K/W broke for 1 year, people complained about noobs who craft getting Int/Matk without thinking or using any intellectual capabilities that we needed RAE's and most of the time a puri also to remove it + the mats to get and process, which in the end made it as costly as running endgame stuff. But at the same time helping mid gamers having access to stats to better themselves. But of course those Int/Matk that used to sell for 25M each got dropped down to 10/12M each because of the crafters and making the other people cut in their revenues.

Ya TH takes time, dedication but it's FREE to everyone!!! :lol: but i can get between 7 to 14 keys on every run, well that'S when people to go and spoil it for the rest of us in there,oh you asking WHO!! better call THE DOCTOR!!!! but i guess some people like doing what they complained about other people were doing and get slurred at in Chinese and report them, but it's fine for them to do that. Lower rounds of TH you get more keys, more strange crystals for said keys.

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

18

Wednesday, October 19th 2016, 7:07pm

probably can't afford to buy keys for the big chests.

i started my second set of X for my tank gear. FREE
Contradictory?


Anyway...

EOJ's don't give the best rewards? you QQ about that?? LMAO Well blame all the people that wanted crafted gear to have removed the stats we used to have from it. This is what you get when you ask for stuff you have no clue about and then complain when they change it.

Grinding EOJ'S?? Do you mean you can't bot it anymore? cause we had great EOJ's = Papp Hesof, Bottle daily but why they got destroyed?? DAMN BOTTERS!!!! but sure let's blame Gameforge and Runewaker for it.

Arcanium Arena is fine but then again i have seen people found a way to bot it again so you shouldn't be complaining about that one.


Sadly the trailer issue is one of the things you got right, people made a video they could use, didn't have to pay in house employee to put the hours in to do it as to free to them for a F2P game. Saying they will do more events, well after 4 years kinda late and hard to believe.
What do EOJ's have to do with crafted gear stats? To be honest I have no idea, just sounds illogically weird.


Please let this be the last time you bring up Demons on crafted gear. It was A BUG. The thread wasn't put up to ask for Demon stats to not be on crafted gear. It was there to change the fact that they DIDN'T drop in Hard Mode AT ALL. See, the stat was in the wrong drop table. That is it. So please... stop qq'ing about it. Would I mind if they could be crafted AND be in Hard Mode? No. Make your suggestion thread about that.

Not everyone botted EOJ's...

Not everyone bots AA. And tbh it's not even a fun minigame. AA badges should just be like Battlefield badges and drop from all BF minigames... But yeah, people would exploit it probably >.>

Trailer is nothing if game is still broken, I agree.
Magío • Mithras

mohammed1234

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19

Wednesday, October 19th 2016, 7:10pm

XD TH is technically not free tho lol takes a lot dias to get those stones to make X raids and does the still drop vc stats if so bump it to current content stats
Also amount of keys you get compared to the amount of chest is ridiculous.
Also at magi it may not have been intended but it should of been kept and was needed, and out of all the stuff that needs to be fix they go for the ones people benefit from good job on making the game a job.
Also you all mine is well make mems drop stats to.

This post has been edited 1 times, last edit by "mohammed1234" (Oct 19th 2016, 7:49pm)


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Wednesday, October 19th 2016, 7:40pm

if you're holding out for every single suggestion to get enacted before you're pleased, then you'll be waiting a long long time.

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