Runes of Magic US / AU

Hello Community,

as you have noticed already there were some problems with the Server Artemis and shortly after also on Govinda and Indigo.

Artemis and Indigo had to undergo a full restart.
Govinda had its login system restarted.

The following issues are still occuring at the moment and won't be solved anymore during the (german) night time:

- House/Mail/AH not working correctly on Artemis - the guild castle seems to work by now. This also seems to affect the ability to login for people who were in the house prior to the restart
- while the house seems to be working on Govinda, some users are still reporting login issues

The problems will be investigated and hopefully solved during the office hours when the full IT staff is in the office - so it will persist for another few hours until it is being looked at again. It is currently 5am here in Germany and the on-call staff is out of options for the time being.