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1

Monday, January 25th 2016, 2:52pm

Server Maintenance - January 26th

Dear Community,

Tomorrow, January 26th, we will perform our weekly server maintenance. It will begin at 08:00 CET, and as usual during this time the servers won't be available.

We will inform you as soon as the maintenance is over and you can go back to your adventures in the wonderful world of Taborea.

[Additional Information]
  • We will implement patch 6.5.3.2762 (approximately ~ 459 MB). This patch contains the next festival, adjustments and some bugfixes..
  • The "Snowflake Festival" will be deactivated and the "Festival of Fire" will start.
  • Hall of Chaos will be opened.


The Runes of Magic Team

2

Tuesday, January 26th 2016, 10:25am

Dear Community,

the servers are back online and you can go back to some wonderful adventures under the sky of Taborea.

Your Runes of Magic Team

Celes

Community Manager replacement

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3

Tuesday, January 26th 2016, 1:16pm

Dear players,

Due to technical problems, we had to take servers down the for additional maintenance to investigate the issues. We will inform you of our progress.

We apologize for any inconvenience this may cause and thank you for your understanding.

RoM Team.

4

Tuesday, January 26th 2016, 3:59pm

Dear Community,

the servers are back online!
Big thanks for your understanding and patience!


Your ROM team,

Aqualink

Team Manager

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

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5

Tuesday, January 26th 2016, 6:08pm

Note that we are currently aware of multiple issues with both servers and are working to correct them as quickly as possible. Thank you for your patience.

Support this way ; RoM Terms of Service ; RoM Forum Rules
Runes of Magic US Team Manager
Thanks to burd for prettiful avatar <3

Celes

Community Manager replacement

  • Send private message

6

Tuesday, January 26th 2016, 6:30pm

Dear players,

We are currently having a meeting to discuss further steps we can take to fix the problems as fast as possible. We are currently checking one of the possible solutions, which may be implemented on live servers after the initial tests.

We will keep you informed and appreciate your patience.

Runes of Magic Team.

Aqualink

Team Manager

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

  • Send private message

7

Tuesday, January 26th 2016, 9:10pm

Dear players,

Currently we are preparing for another try to solve the current problems, therefore please be aware that servers will go down for a short period of time.

If also this attempt will be unsuccessful - and we assured we discussed and tested many possible solutions without additional patch - we will be unfortunately forced to wait for Runewaker to assist us with bug-fixing patch, which we hope will arrive as soon as possible.

We apologize again for any inconvenience this may cause and thank you for your understanding.

Runes of Magic Team.

Support this way ; RoM Terms of Service ; RoM Forum Rules
Runes of Magic US Team Manager
Thanks to burd for prettiful avatar <3

Aqualink

Team Manager

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

  • Send private message

8

Tuesday, January 26th 2016, 10:45pm

Dear players,

We have performed our last tests and although we noticed improvements for some players, we are sad to inform you that some issues still appear on the servers.

Until this moment, we have tried many possible solutions, but we are unable to fix the problem without the assistance of our partner Runewaker. We would like to assure that fixing these issues are our top priority.

Mostly likely, we will need to perform another maintenance tomorrow after further consultations with Runewaker, but we will share the detailed time with you tomorrow.

We apologize again for any inconvenience this may cause and thank you for your understanding.

Your Runes of Magic Team.

Support this way ; RoM Terms of Service ; RoM Forum Rules
Runes of Magic US Team Manager
Thanks to burd for prettiful avatar <3