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Servers down - being worked on

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Aqualink

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Saturday, June 11th 2016, 9:36pm

Servers down - being worked on

Dear community,

At around 11:30am Server time today we experienced a downtime of the servers starting progressively with zones and services going down and then the entire login server. At this point no one can login to either Mithras and Erebos and we are aware of this.

The System Admins are aware of the issues and working fast as they can to bring the servers back online.

We do not have an ETA at this moment but we will update this topic with more information as it is relayed to us.

We apologize for the inconvenience and thank you for your patience while we work through the problems and find a quick solution.

Your RoM Team

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Aqualink

Team Manager

  • "Aqualink" started this thread

Posts: 945

Location: /home/aqua

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Mood: Mellow

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2

Saturday, June 11th 2016, 11:01pm

Dear all,

The server issue has been resolved and the servers should be available again.

Please note that it may take up to 30 minutes for all zones to be available again.

Thank you for your patience.

Your RoM team

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Aqualink

Team Manager

  • "Aqualink" started this thread

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

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3

Sunday, June 12th 2016, 6:14am

Dear community,

It appears the same issues have appeared again and the sysadmins have been notified. We will update you more when we have more information.

Again, sorry for the inconvenience and thank you for your patience.

Your RoM Team

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Runes of Magic US Team Manager
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Aqualink

Team Manager

  • "Aqualink" started this thread

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

  • Send private message

4

Sunday, June 12th 2016, 7:32am

Dear community,

The servers are starting again. As always, it could be up to 30 minutes before all zones and services are active again.

Thank you for your patience.

Your RoM Team

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Runes of Magic US Team Manager
Thanks to burd for prettiful avatar <3

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