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Technical Information

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Polog

Community Manager

  • "Polog" started this thread

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1

Wednesday, July 6th 2016, 9:37am

Technical Information

Dear community,

Currently we are having some login difficulties, servers are not stable, therefor no one can login to either Mithras and Erebos.

The System Admins are aware of the issues and working fast as they can to bring the servers back online.

We do not have an ETA at this moment but we will update this topic with more information as it is relayed to us.

We apologize for the inconvenience and thank you for your patience while we work through the problems and find a quick solution.

Your RoM Team

Polog

Community Manager

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Wednesday, July 6th 2016, 11:56am

Update on Server Status

We found out that the problems on US servers were caused by some hardware which just ceased working. Now our US colleagues have to replace the broken parts and check if any other hardware was also affected. Then we will do some analyses and tests.

Right now it is hard to tell how long this will take. Of course, we will try our best to keep the downtime as short as possible.

We are sorry for any inconvenience this may cause.

Celes

Community Manager replacement

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Wednesday, July 6th 2016, 4:08pm

From our US colleagues’ side everything is fixed now.

We will restart the servers and run some tests. So hopefully you will be able to go back to Taborea soon.

Celes

Community Manager replacement

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Wednesday, July 6th 2016, 4:26pm

We are happy to share that US servers are back online.

We apologise for any inconvenience this may have caused and wish you a great day in Taborea.

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