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Need Help Downloading the Client

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Musicmania

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1

Tuesday, January 10th 2012, 2:22am

Need Help Downloading the Client

I was trying to download the the Slim Client but everytime I get to a certain point the upload and download just flatline. I was wondering the reason for this and is there a fix for this problem.
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JerseyGirlLisa

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Tuesday, January 10th 2012, 3:07am

I am having the exact same problem and have been unable to complete the download.

Eledhwen

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Tuesday, January 10th 2012, 3:43am

Client

I will find you a better link hopefully.:)

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Eledhwen

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Tuesday, January 10th 2012, 3:46am

Try here


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Musicmania

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Tuesday, January 10th 2012, 4:48am

Quoted from "Eledhwen;500557"

http://forum.us.runesofmagic.com/showthread.php?t=66641:)


I've tried that one and I'm guessing the individual files won't download completely because the RoM setup gives and error message saying the files are corrupted :confused:. I really want to log on and play RoM but I guess it isn't gonna happen today if I can't download the client. Is there a browser version available in the meantime?
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Tuesday, January 10th 2012, 6:33am

Quoted from "Musicmania;500562"

I've tried that one and I'm guessing the individual files won't download completely because the RoM setup gives and error message saying the files are corrupted :confused:. I really want to log on and play RoM but I guess it isn't gonna happen today if I can't download the client. Is there a browser version available in the meantime?


I asked our tech people to check the direct file downloads for corruption, and they found none. So, the corruption problem is likely to be somewhere between the download servers and your computer. I'ma gonna guess that you may need to call your ISP and have them run remote, and possibly local, tests. You may very well have a spotty connection somewhere in your residence. And that's something that your ISP will have to look for.
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Eledhwen

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7

Tuesday, January 10th 2012, 7:54am

Sometimes, if you sit and watch them load, they appear to not go too 100%. That is normal. U can watch data transfer bu going to control panel and internet connectiions and watch to see if packets are moving.
Keep us posted please.

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JerseyGirlLisa

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Tuesday, January 10th 2012, 4:31pm

Still haven't been able to fully download the game. Seems like it's stuck. Have 1.15 KB/s left to go and it's taking about 5 minutes for each KB. I've been downloading now for about 24 hours.:(

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9

Tuesday, January 10th 2012, 4:45pm

Quick fix (Hopefully)
Unplug Modem and Router for 30 seconds.
Try agin..... also you can call your ISP and ask them to refresh your IP.

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JerseyGirlLisa

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Wednesday, January 11th 2012, 12:44am

Finally got the game downloaded! Woohoo, thanks for the help!:)

Musicmania

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Wednesday, January 11th 2012, 2:31am

I tried both the 30 second modem restart and contacted my ISP to refresh my IP and I can say I was able to get to about 3250 downloaded of the slim client before it flatlined again. Is a major improvement but sill not a full client download.
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Musicmania

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12

Wednesday, January 11th 2012, 6:40am

I'm currrently trying to download the client via Mirror Files that are offered at the bottom of the Runes of Magic download client page. So far it seems to be going well and hopefully completely download and everything work fine.
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Wednesday, January 11th 2012, 9:16pm

Quoted from "Musicmania;500900"

I'm currrently trying to download the client via Mirror Files that are offered at the bottom of the Runes of Magic download client page. So far it seems to be going well and hopefully completely download and everything work fine.


I will warn you that, while I haven't checked lately, the files on the mirror sites found on the EU website may be rather out of date, and can take a very long time to patch up after installation.
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