OK i have not played this game in a few years so i wanted to start palying it again and was not sure where to post this but i got my account back and can login in fine and can select a server but when i try to play one of my old charaters it ask me to type in my second password and i tryed all that i could remeber but now im locked for a hour is there another way i can reset the second password or is there something someone can help me with????
You will need to submit a ticket to Support to get your secondary password(s) reset. Use the link in my sig below, or one of the links on the website's main page.
You will need to create a Support account when you get there. I'd recommend using the email address for your active forum/game account. Ask Support to reset your secondary password(s). Be sure to include the following info in the body of the ticket:
Game account name(s) (as required)
Server(s) played on
Main character names for each account/server that need resetting
Be sure to monitor the email address that you give to Support for the Support account. Follow the instructions you get from Support, and do
not update the ticket--this will toss your issue to the end of the ticket queue and slow things down.
Hope this helps.
Quoted from "ShadowZaly;502678"
OK i have not played this game in a few years so i wanted to start palying it again and was not sure where to post this but i got my account back and can login in fine and can select a server but when i try to play one of my old charaters it ask me to type in my second password and i tryed all that i could remeber but now im locked for a hour is there another way i can reset the second password or is there something someone can help me with????
