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1

Saturday, March 24th 2012, 1:54pm

mistakenly merged wrong pet

so i merged my holy water pet int another pet (had them in the wrong spots,my bad).is it possible to have support reverse this?
Zymologist wl/ch/m/p
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2

Saturday, March 24th 2012, 3:37pm

Quoted from "timthum;519777"

so i merged my holy water pet int another pet (had them in the wrong spots,my bad).is it possible to have support reverse this?


Hello (again) timthum,

If I remember correctly ... Support might not be able to assist you with a pet egg issue as they might have limitations, however, that is just my guess. I do recommend you submit a ticket to get the most appropriate response.

-TunaShake

3

Sunday, March 25th 2012, 4:21am

Quoted from "TunaShake;519794"

Hello (again) timthum,

If I remember correctly ... Support might not be able to assist you with a pet egg issue as they might have limitations, however, that is just my guess. I do recommend you submit a ticket to get the most appropriate response.

-TunaShake


well i just replaced it but noe if i click the egg or the petmenu button i crash.
Zymologist wl/ch/m/p
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4

Sunday, March 25th 2012, 4:37am

Read the 2nd and 3rd paragraph from this reply to another thread by Kalvan:
http://forum.us.runesofmagic.com/showthr…ll=1#post517329

Quoted from "Kalvan;517329"

...

This character data is stored in a hidden data folder outside of the main RoM game folder. If you're using Vista or Windows 7, you can find the RoM data folder inside C:\Users\{username}\Documents. If you cannot find (see) this folder, open Control Panel, and find the Folder Options applet. Use that, click on the View tab, then click the radio button next to Show Hidden Files and Folders, then Apply.

Open the RoM data folder, and look for a folder with the affected character's name. Delete it, then restart the game client and log into the character. The server will rebuild the character folder. This usually fixes the problem.

...


It will fix your issue with the pet interface crashing you.

5

Sunday, March 25th 2012, 4:44am

Quoted from "Craigers;519957"

Read the 2nd and 3rd paragraph from this reply to another thread by Kalvan:
http://forum.us.runesofmagic.com/showthr…ll=1#post517329



It will fix your issue with the pet interface crashing you.


thx i will try that tomorrow sorry i didnt see the other post .i appreciate it
Zymologist wl/ch/m/p
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6

Sunday, March 25th 2012, 6:27am

i did this again thank you very much works fine now
Zymologist wl/ch/m/p
Matronmalice p/s/m
Ceviche wl/ch

7

Wednesday, May 1st 2013, 12:48am

Thank you everyone for your response. Deleting the character file solved the problem. Now I just have to reset everything lol.

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8

Thursday, May 2nd 2013, 4:47pm

Do you have more then 1 character on your computer?

If so, delete folder of bad character, then open-close good one, then access bad character one. It should be close to look of good one.

When I like to reset interface, I delete all of them, setup one, close it, then open every other one and exiting the game to save settings.

Once done, ZIP the folder in the case one of characters has problems. (I use 7zip - free and best archiving utility)