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1

Saturday, April 28th 2012, 10:06pm

Virus on Client Download

When i first downloaded this game I downloaded us version client and game played for few months and then one day it said I had a virus in the client so I had to redownload. when I re downloaded the game it still had the virus message so I downloaded eu version and used us settings. That worked for awhile until 2 days ago it gave me the virus message again. I have been trying to download eu and us client for past 2 days now and everytime I go to install it my antivirus pops up and says cant install because virus was found.

Help Im Goin Crazy Without My Rom

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2

Saturday, April 28th 2012, 10:25pm

Can you provide details on which virus is detected or a screenshot of the alert?
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3

Saturday, April 28th 2012, 11:19pm

lol yea post what the log says..if it's client.exe you can check the md5 or upload it to virustotal. but sounds like an overactive av....happen after patching?

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4

Saturday, April 28th 2012, 11:45pm

Norton and McAfee have been kow to flag games as virus's. AVG has not as of yet. The antivirus that pando networks ahs put out is very unreliable and will flag anything. What antivirus software do you use. It will most likely be the problem and not RoM.

5

Sunday, April 29th 2012, 2:49am

I will post a screen for you if it does it again im downloading it again and it will take awhile.

6

Sunday, April 29th 2012, 2:49am

I use AVG Internet security 2011 paid

MegaMouseSEC

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7

Sunday, April 29th 2012, 7:07am

Ok that is the same version I am using and I am having no problems at all. Something that is on your computer or even some site that you have visited has done you bad. I would run the virus scanner in safe mode to get rid of anything that may be in memory in normal mode. If you do not know how to get into safe mode then all you ahve to do is reboot your computer and just before the windows logo start pressing the "delete" key. That should stick you into safe mode. Hopefully you can get ths resolved.

Here are some trusted sites that I use when I need toe RoM client:
http://download.mmosite.com/html/1/3859/

http://www.gamershell.com/download_75976.shtml

Kalvan

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8

Sunday, April 29th 2012, 8:22am

Quoted from "npeska;527923"

I use AVG Internet security 2011 paid


I've been using AVG Free for several years and have never had an issue with it flagging one of the RoM installer's temporary files. However, I've never used their paid a/v client, so there may be something in it that flags a file which might contain a "$" character.

What you can do is temporarily disable your a/v program, install the game, allow it to patch itself up, then re-enable the a/v client. The only drawback is that you may have to go through that same process whenever the game has to patch itself.

I'd strongly suggest that if you continue to have problems with the paid version of AVG, let the subscription run out and then go with either the free version or use Microsoft Security Essentials.
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9

Sunday, April 29th 2012, 8:42am

Kalvan I also use the paid version of AVG and same as you have NEVER had a problem with it flagging any game. Something is up with the client and that is why I put several places for him to get it. Also I used the free version for a long time until it started to not play nice with zonelabs firewall. I do not believe it is his security suite that is the problem but may be with where he is getting the client from.

10

Sunday, April 29th 2012, 2:27pm

Quoted from "MegaMouseSEC;527949"

Kalvan I also use the paid version of AVG and same as you have NEVER had a problem with it flagging any game. Something is up with the client and that is why I put several places for him to get it. Also I used the free version for a long time until it started to not play nice with zonelabs firewall. I do not believe it is his security suite that is the problem but may be with where he is getting the client from.


Thanks I'll try downloading it from your sources and see if that helps if not I will uninstall avg and try it im desperate to get my game going.

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11

Sunday, April 29th 2012, 4:22pm

Well, pay attention on your AV even if is a false positive. I have this game that I play only offline but suddenly AV started to quarantine it's main executable. I found a way to copy that file and have it tested in two other computers with different brands of AV, with the same result. You might also do an AV check on your entire HD, you might find what is altering programs executables. If your AV don't flag anything doesn't mean you're entirelly clean, safety isn't enough.

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12

Sunday, April 29th 2012, 7:18pm

A couple of other things that you can try is to use SpyBot search and destroy from this source:
http://www.safer-networking.org/index2.html

Another one is Adaware from here:
http://www.lavasoft.com/
There is a free version but you may have to do a bit of looking.

This can catch some trojans and adware that mess with files on your computer (it even gets rid of the babylon toolbar). I wouldn't uninstal AVG at all if it is up to date. Something else is causing this and we are here to help find it.
I wil say this again: NEVER DISABLE OR OTHERWISE COMPROMISE YOUR COMPUTERS SECURITY PROGRAMS. They warn you of potentialy dangerous problems and will protect you from them. Do everything you can first before ever doubting you internet security.

Kalvan

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13

Sunday, April 29th 2012, 10:31pm

Quoted from "MegaMouseSEC;527949"

Kalvan I also use the paid version of AVG and same as you have NEVER had a problem with it flagging any game. Something is up with the client and that is why I put several places for him to get it. Also I used the free version for a long time until it started to not play nice with zonelabs firewall. I do not believe it is his security suite that is the problem but may be with where he is getting the client from.


I stopped using Zone Labs' "ZoneAlarm" firewall years ago, when it wouldn't play nice with Vista, and became very aggressive. It's actually a rather counterintuitive program, and needlessly complex. Instead, I've used, and continue to use, the standard Windows Firewall. It does its job nicely and quietly, and is easily as secure as ZoneAlarm.


Quoted

I wil say this again: NEVER DISABLE OR OTHERWISE COMPROMISE YOUR COMPUTERS SECURITY PROGRAMS. They warn you of potentialy dangerous problems and will protect you from them. Do everything you can first before ever doubting you internet security.


A couple of things here. First, some a/v utilities, as previously noted by you, are a tad bit aggressive and show false positives. In addition to this, they also need to have their virus definition files updated to ignore filenames, most often temp files, which begin with a "$". That was, quite some long time ago, one of the recognized "features" for some malware, but it is no longer used. Instead, the virus defs include the known filenames used by those malware programs.

For this particular discussion, the unpacked installation files for RoM have a number of temporary filenames which begin with "$", and the aforementioned aggressive a/v utilities tend to recognize, incorrectly, those temp filenames as virus indicators. They will either pause the installation or, more often, automatically delete or quarantine the file, which screws up the installation.

While this issue hasn't happened to you while using the paid version of AVG, it apparently has happened to npeska. And he may be using a version of AVG (AVG Internet Security 2011) that's different from yours.

Second, it's perfectly acceptable to, as I said, temporarily shut off your a/v utility when installing RoM. , just so long as you re-enable it after installing the game and allowing it to update itself. Installation files downloaded either from the Frogster websites or from the mirror sites are clean and virus or malware-free.

Lastly, you may have noticed that I edited the post where you gave a link to the Closed Beta version of RoM. That link was not only unnecessary, but also irresponsible. Allow me to provide a link to the EU forums' complete Manual Patch List: https://forum.runesofmagic.com/showthread.php?t=363202 (Note that as I am the one charged with keeping Tigsman's unofficial manual patch list updated, I've removed from it links to patches prior to Chapter III.)

Take a look at the huge number of patches which would be required if you were to use the Closed Beta installation files. Not only would it take hours, if not days, for the game to attempt to update, but chances are excellent that the updating would fail, or crash, long before the installation even approached the current version.

There is no need to use, or recommend using, any old, out of date RoM installation package.
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MegaMouseSEC

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14

Sunday, April 29th 2012, 11:19pm

Sry bout that Kalvan all I was trying to do was offer the OP some alternatives to the normal download. I personalyhave had no problems with updating using any of the links that I offered (I do run a fibre optic line with massive data transfere rates though).
As far as disableing the AV, I still will say to never do it and attempt to find the true cause of the problem. As you said the RoM files themselves are not corrupted but sometimes it may be something else.

15

Monday, April 30th 2012, 12:45am

Got it

Quoted from "MegaMouseSEC;528005"

Sry bout that Kalvan all I was trying to do was offer the OP some alternatives to the normal download. I personalyhave had no problems with updating using any of the links that I offered (I do run a fibre optic line with massive data transfere rates though).
As far as disableing the AV, I still will say to never do it and attempt to find the true cause of the problem. As you said the RoM files themselves are not corrupted but sometimes it may be something else.


I got it to work I re-downloaded it and removed curse client and disabled avg. Once I did that the program was fine so I re-enabled my avg and everything is still running smooth. I think it may have been the curse client cause I just installed a bunch of addons manually and still running good. Thanks for the input guys.

Kalvan

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16

Monday, April 30th 2012, 4:44am

Quoted from "MegaMouseSEC;528005"

Sry bout that Kalvan all I was trying to do was offer the OP some alternatives to the normal download. I personalyhave had no problems with updating using any of the links that I offered (I do run a fibre optic line with massive data transfere rates though).
As far as disableing the AV, I still will say to never do it and attempt to find the true cause of the problem. As you said the RoM files themselves are not corrupted but sometimes it may be something else.


You're certainly welcome to download the Closed Beta client, remove the current version you're using, then try to install and update the CB client to the current version. But suggesting that others do that is contraindicated.


Quoted from "npeska;528018"

I got it to work I re-downloaded it and removed curse client and disabled avg. Once I did that the program was fine so I re-enabled my avg and everything is still running smooth. I think it may have been the curse client cause I just installed a bunch of addons manually and still running good. Thanks for the input guys.


I doubt that the Curse client had much or anything to do with your problem. It's a separate program and isn't directly connected to the RoM client. However, I'm glad to hear that you got your client up and running.
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MegaMouseSEC

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17

Monday, April 30th 2012, 11:01am

I have had problems with curse in the past but nothing that would cause my AV to go nuts over. Maybe this needs to be looked into Kalvan.
And npeska grats on getting it to work. Welcome to the world of RoM.

Murkalael

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18

Monday, April 30th 2012, 2:21pm

If I were you, I would ask someone to download any bootable AV software. There are some cases that AV becomes compromised and starts thinking every program is infected.