Runes of Magic US / AU

Quoted from "timthum;530304"

ok so i used a talent reset stone to reset my tp (i wrote down all skill levels) and now i cant put any points in 6 skills that were all lvl 50. is there a known bug or something?i have submitted a ticket and logged out .i will not log in untill this is fixed.

i heard on one where you dont get the tp restored back from using tp charms and double tp events, you only get as much as you earned from quests/killing mobs. but idk if its still going on

Quoted from "timthum;530304"

ok so i used a talent reset stone to reset my tp (i wrote down all skill levels) and now i cant put any points in 6 skills that were all lvl 50. is there a known bug or something?i have submitted a ticket and logged out .i will not log in untill this is fixed.

It might be the issue as xploid mentioned in above post. There is also one point i would like to mention.
Some skills require more tp to level up than other skills of same level. If any of such skills was at lvl60+ u can easily lack enough tp to level up 2-3 skills from 1 to 50. But more likely it would be the bug mentioned before, considering how good are the ROM developers.

Such an issue as that xploid mentioned is a myth. You can lose TP during the allocation if there is lag (the TP either goes missing or it gets allocated twice or some such). But the TP is all there - using another reset stone or having Support reset it for you will solve that issue.

There was an old issue around the time of Ch4 TP reset that some people lost TP and it was a huge problem to restore it, but there were never any details given about how that happened or what was at play. So I can't make any comment about that.

Is there any way to be certain it will not happen again?

I seriously want to know.

Quoted from "Gregorii;530348"

Is there any way to be certain it will not happen again?

I seriously want to know.

unless through support, tell em you want to do it, take a screen shot of tp you have and work it out with them

Quoted from "KatalanOrk;530338"

Such an issue as that xploid mentioned is a myth. You can lose TP during the allocation if there is lag (the TP either goes missing or it gets allocated twice or some such). But the TP is all there - using another reset stone or having Support reset it for you will solve that issue.

There was an old issue around the time of Ch4 TP reset that some people lost TP and it was a huge problem to restore it, but there were never any details given about how that happened or what was at play. So I can't make any comment about that.

It is not a myth. If you use a TP reset or even if Frogster does a TP reset you will lose any and all TP that you gained from using TP charms and from TP events. I should know during the last TP reset I lost millions of TP. But frogster was kind enough to give them back after I had proved (through the use of screenshots and my purchase history in the CS) that I lost more than I got during the reset. Most players will not take screenshots of their TP allocation but I do every time before a new patch comes out or if I see the announcement where they will reset the TP. Doing those has alleviated some major grief.

Quoted from "MegaMouseSEC;530352"

It is not a myth. If you use a TP reset or even if Frogster does a TP reset you will lose any and all TP that you gained from using TP charms and from TP events. I should know during the last TP reset I lost millions of TP. But frogster was kind enough to give them back after I had proved (through the use of screenshots and my purchase history in the CS) that I lost more than I got during the reset. Most players will not take screenshots of their TP allocation but I do every time before a new patch comes out or if I see the announcement where they will reset the TP. Doing those has alleviated some major grief.

tx mouse i think i should start doing screenies too, after all, ch5 is coming

Quoted from "MegaMouseSEC;530352"

It is not a myth.

It is a myth. I have levelled during TP events, used TP orbs, etc. And I have reset my TP a few times, and never lost any.

I have never seen one iota of evidence that TP can be lost through anything other than lag. At best there is some intermittent bug that might lose you some, you do not automatically lose anything.

This is merely another inaccuracy that you are propagating.

That said, screenshots are a help, but Support cannot refund or otherwise restore something that isn't in their logs.

It is not a myth. When numerous people experienced it, including myself. Just because you did not does not make you the governing authority.

Quoted from "Auros;530363"

It is not a myth. When numerous people experienced it, including myself. Just because you did not does not make you the governing authority.

Thanks Auros. Too many people do not take the time to take screenshots of their skillsheets nor do they realize that when there is a TP reset we lose massive ammounts of TP. Like one of the above psoters said, the TP is reset to where you only ahve what has been doled out to you from quests (not dailies), and the actual mobs that you had to kill to complete the quests. I have experienced it and ahd several guildies have the same thing happen to them. It is not a bug but a programing error that needs looked into BEFORE the next TP reset by Frogster, Which will happen before CH5 is released. I for one will not take losing massive ammounts of TP again due to an error that is ingame.

This is a myth that is created by people resetting their TP and then feeling that surely they should be able to max more skills so there must be a bug. And indeed it must be the extra TP that is earned other than through normal questing and mobs. Its that scientific.

I find it difficult to imagine that the game stores TP numbers differently compared to how you earned it.

Also can I have your reasoning for the fact then that if this is a known issue, and everyone that uses a TP reset stone needs to contact Support that no one from Frogster has admitted this and put up a stickied thread? But when they are covering up this massive swindle, they do tell Mouse about it in his ticket. This is a workable theory to you guys? Honestly?

Yes you can mess up your allocation due to lag. Known fact. Documented and admitted by the publishers.

There even seems to be some weird bug that lose TP and give Support a difficult time knowing how much you had, as was hinted at during Ch4 TP reset, but this is not very well documented and no explanation was ever given.

The myth that TP orbs and TP earned during events is lost during a TP reset is easily debunked by someone using TP reset stone and keeping their TP. Which has been done multiple times since the game started.

What makes me the governing authority is that I can categorically state there has never been any proof posted on the forums. Show me that proof and I will willingly change my position. This is a myth that has persisted for all the time I have played the game that has nothing to with actual TP loss (that can happen) or any existing bug.

It is a forum myth: pure and simple. You want to dispute that, show me the tiniest shred of evidence that supports your hypothesis. Or just get a CM or GM to confirm this bug that everyone knows about. You guys are wrong and spreading misinformation.

And the Kat-man will not stand for such a thing on his watch! Da-dada-daaaa!

Seeing as I kept the E-Mail that support sent me I would be more than able to shoot you down like a duck that flew into an area where thousands of duck hunters were waiting for it. But seeing as I cannot and do not want to get in trouble I will not link the E-Mail from support. Just because you think you know everything does not make it so.

Quoted from "KatalanOrk;530389"

I find it difficult to imagine that the game stores TP numbers differently compared to how you earned it.

All TP earned no matter by what source are landing in the same pool. There is no difference being made between TP earned by quests or killing mobs and those you earn by orbs or other ways.

When you hover your mouse over the TP display in the Skill window, you will see a Current TP entry and a total TP entry.
Current TP are the ones available for use. Total TP are the ones you have in total, used and free.

When you use a tp reset stone, the current tp value will be the same then the total tp value was before.

Quoted

Yes you can mess up your allocation due to lag. Known fact. Documented and admitted by the publishers.

There even seems to be some weird bug that lose TP and give Support a difficult time knowing how much you had, as was hinted at during Ch4 TP reset, but this is not very well documented and no explanation was ever given.

It is a known issue that due to lag spikes, if you happened to click too rapidly on the skill up button the tp were apparently lost, this happened in Chapter 4, correct. Main indicator for this bug was, that the total tp points, no matter how much you already did spend, showed 0. In this case we urged our users to contact our support for further assistance. If i remember right this issue was easily fixed by using another tp reset stone which did force a reset on the display and the tp re-appeared again.

Up to this point, there is no other known issues to the best of my knowledge with the tp reset stone, and the above described bug did not resurface. If you want to make sure you get the same amount of tp then you had before, just compare the total tp counter before and after the reset.

What might have happened though is that some of the skills you used to level up waaaay back now cost a different amount of tp. If i recall right a couple skills were re-evaluated (some cost less tp some more) then in the very beginning, but this too dates wayy back. This might give you the impression that you lost tp, but this is not the case. The skills simply cost a different price as they did for example near open beta or launch. So please keep an eye on your total tp and the skill level up costs to plan your skilling accordingly after using a tp reset stone.

timthum i can only ask you to be patient and stay in touch with support. If a tp loss can be verified they will help you.

Yeah, definitely not a myth! I lost TP, quite a lot of TP, back around the lvl 57 cap resets. I did not have screenshots. I had only recorded the total TP numbers in a notebook before the reset so I didn't bother with a support ticket.

More recently & lesson learned I have screenshot the total TP number before resets but have had the full amount restored without issue.

Rather than count skills levelled it is far better to mouse over the TP number to get a popup showing a total.

Dionaea you are saying : If a TP loss can be verified?? So is that a lawyered up answer to say you might not get it?? They can't even verify the lost chest issue with stuff in them. How could they find TP? You have a player that bought from the item shop, an item that is suppose to help us. Then again he got a broken issue KNOWN by the DEV'S. I'm sorry but this player is honest about his issue and now he will get an issue like, We are sorry we cannot verify the loss of TP, but thank you for contacting support. Or there is no way for us to replace the loss of TP in game. Damn just send him damn TP orbs and get this over with.

Really hope support fixes this and fast. Tell them to stop making a stupid comic book piece of crap and fix there KNOWN ISSUES for the game instead. No one cares for that piece of junk they write

Thx

This isnt a new issue, this has been known since I started playing the game, any extra tp you get during events, doesnt get counted, or any tp you get from buying tp orbs doesnt get counted. This is common knowledge, ask around in servor, I lost out on a few million tp when i did it, but thats fine.. a few million tp is EZ to get back, between wings, 100% pot, castle buff, etc and go tp farmin youll make an easy mil an hour maybe more.