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Go to website and click the link "Recharge Diamonds" and you'll be redirected to a login page, where you will login with you ingame account. There you can buy (not earn) diamonds with real money.
there's a system ingame where you pay to other player with gold than he / she buy for you itens that can only be obtained with diamonds, just watch out for scammers. Find out about the dias seller reputation. Actually you won't have diamonds itself, just the itens you want to purchase.
I'm guessing you may be talking about taking surveys... anyone familiar with this process that can help?
Not done surveys, etc. myself, but I believe you go to the same page as if you were buying diamonds:http://us.runesofmagic.com/us/payment.html
Work your way through until you get logged in and select server, then select the link that says: "Earn Diamonds"
Someone can correct me if I am wrong, but think that should work.
The surveys do work, as I've used the same company in other games. Trick is to NOT do any of the "surveys" that aren't in the Survey section. Ignore the magazine/free offers/etc sections, because most will be scams, and certainly never do one that wants you to download anything; many of the ones that require downloads carry malware.
Quoted from "Xandra;531931"
I'm guessing you may be talking about taking surveys... anyone familiar with this process that can help?
ruid/Scout/Warden 
