Runes of Magic US / AU

Hi all,
I brought this up recently in another thread, and I got an "agreed" as a response. So "im gonna ask about it in it's own thread. Why is it Froggy hasn't changed the server maintenance message? You know, the one that says " Check your connection or firewall settings". Let me tell you about the first time I received that message. First I dug into my PC to make sure my firewall settings were correct. Then I unplugged my router, checked all my cables, blah blah blah. After still getting nowhere and still getting that message I opened a help ticket with support. Then magically a day or two later it was fixed and i got no response as to why or how from support. Well, as most of you know, it had nothing to do with my PC. The game was down for server maintenance. Why on earth, would you not just create a message that states exactly that. Instead of making the new players think there is a problem with their own computer. Why did they make a message that has nothing to do with what is going on? And why havent they changed it? To something like, "Server is currently down for maintenance". Can someone please tell me ...

Thank =)
Have fun

Hey guys,
I like the launcher idea. So you would know before even trying to log in. And Kalvan, thanks for the response. The point of this isn't so much for regular players, but for newer players that don't know where to go to check the server status. I just know it confused me when I was new. And I'm sure it has confused several others too. So why not change it? So there is no confusion.

Thanks =)