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Need help downloading newest patch

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sothe12321

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  • "sothe12321" started this thread

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Friday, June 8th 2012, 1:27am

Need help downloading newest patch

Recently i tried to log in after installing the newest update and got the error message,"Your version is not the same as the server, please update your version"

I have DX11 and believe that it is updated to the latest version, so I think that the cause of my problem is that the latest automatic update was installed improperly.

I have tried installing it manually from http://forum.us.runesofmagic.com/showthread.php?t=31461 (and yes i followed the instructions properly) thought when i pressed run the download appeared for 2 seconds and then disappeared so I do not belive it installed properly (the same thing happened with the auto-update, but for some reason the launcher says that i have version 4.0.11.2531.en though i believe that that is incorrect)

Is there an alternate way to download the latest patch rather than from http://forum.us.runesofmagic.com/showthread.php?t=31461

Dellenn

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Friday, June 8th 2012, 6:56am

I believe the last time that issue happened, Kalvan advised that they redownload the game completely, although I don't remember specifically why.

For your own sanity, you might want to try updating Direct X again, just in case. If that doesn't do it, and you still get the error message, and redownloading the patch (again) doesn't work, just skip right to redownloading the game, unless one of the other forum brainiacs has a better idea, that's all I've got :(

GarryL

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Friday, June 8th 2012, 10:37am

Quoted from "sothe12321;535264"

"Your version is not the same as the server, please update your version"


I see that error message if I switch regions to EU to get an earlier patch download & then switch back to US before the patch is ready from the US server. The error message goes away once the patch & US server is online.

Could it be possible (if patching manually) that you missed one of the patches &/or installed one out of sequence?

Current version is: 4.0.11.2531.en
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MegaMouseSEC

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Friday, June 8th 2012, 3:24pm

This problem can only be fixed by getting the newest version of the installer. It has something to do with how old your original instal is. Using newer clients seem to fix this. I ran into it a while back myself and had to get the newest client which did fix it.