You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

1

Wednesday, June 20th 2012, 8:39am

False Gifting?

Hello,my name is bloodchaoz and i play your game and i want to keep playing it i Love it alot and i got this mount that was for 1 day which is fine n dandy but my girlfriend was being nice and was going to gift me a 2 player mount for my birthday and she had the diamonds for it i looked and seen a gifting option so she was going to try that but when she tryed to gift it it said..."Diamonds, Which cannot be used as gifts in the item shop or the auction house on a temporary or permenant basis, More information at Account > Diamond shop" what exacly does this mean and please explain theroly she had the diamonds and you made a option to gift another online player on the in game item shop and it threw an error

-Bloodchaoz , Reciever of Gift
-Songlyric, Gifter

MegaMouseSEC

Professional

Posts: 1,240

Location: South Mississippi

Occupation: River Boat Pilot

  • Send private message

2

Wednesday, June 20th 2012, 9:09am

Ok there might be a few reasons this happened to you.

1 You did not properly confirm your account when you got the E-Mail (if you got the E-Mail) with the confirmation link.

2 You purchased diamonds using a credit card or paypal. Sometimes using these 2 methods the diamonds are locked and cannot be used for anything but the original purchasers use.

3 Your account is glitched somehow;

it is more than likely the reason is number 2. Number one happens rarely, and number 3 is very rare. Contat support and see what they say about this. Hope you get it straight.

3

Wednesday, June 20th 2012, 9:36am

I think the account is glitched or something, I use cc all the time and I have never had a problem gifting, but I would contact support.


OOOPPPs me too..HAPPY BIRTHDAY

GarryL

Professional

Posts: 614

Location: Australia

  • Send private message

4

Wednesday, June 20th 2012, 9:45am

Diamonds bought with Paypal are giftable. Its been some time since I've bought with CC but I think they are now giftable too.

Definitely need support to clarify.
"I can stand brute force but brute reason is quite unbearable. There is something unfair about its use. It is hitting below the intellect."
Oscar Wilde

MegaMouseSEC

Professional

Posts: 1,240

Location: South Mississippi

Occupation: River Boat Pilot

  • Send private message

5

Wednesday, June 20th 2012, 12:35pm

Quoted from "GarryL;539623"

Diamonds bought with Paypal are giftable. Its been some time since I've bought with CC but I think they are now giftable too.

Definitely need support to clarify.


there may be a timer on teh PayPal ones. It has been so long since I bought any using PayPal I cannot remember if there is anymore or not (I use Zeevex and RoM cards now). but CC diamonds were bound last time I looked to prevent fraud.

6

Wednesday, June 20th 2012, 1:13pm

When I first started playing diamonds bought with a CC and surveys were bound not anymore.

GarryL

Professional

Posts: 614

Location: Australia

  • Send private message

7

Wednesday, June 20th 2012, 1:26pm

Quoted from "blupegasus;539635"

When I first started playing diamonds bought with a CC and surveys were bound not anymore.


Yeah, I believe the restrictions were lifted a while back when they changed the diamond purchase page but as I said previously, it would be best if support (or GM/FM) could clarify.
"I can stand brute force but brute reason is quite unbearable. There is something unfair about its use. It is hitting below the intellect."
Oscar Wilde

L3g3nd

Professional

Posts: 832

Location: Sacramento, CA

Occupation: U.C. Davis

  • Send private message

8

Wednesday, June 20th 2012, 4:08pm

All diamonds are giftable. Just wait 15 mins - an hour after you got them and you'll be able to sell/trade them or do whatever you want with em.

Kalvan

Super Gamemaster

Posts: 2,053

Location: Lurking Amongst the Forums

  • Send private message

9

Wednesday, June 20th 2012, 7:14pm

Quoted from "bloodchaoz;539606"

Hello,my name is bloodchaoz and i play your game and i want to keep playing it i Love it alot and i got this mount that was for 1 day which is fine n dandy but my girlfriend was being nice and was going to gift me a 2 player mount for my birthday and she had the diamonds for it i looked and seen a gifting option so she was going to try that but when she tryed to gift it it said..."Diamonds, Which cannot be used as gifts in the item shop or the auction house on a temporary or permenant basis, More information at Account > Diamond shop" what exacly does this mean and please explain theroly she had the diamonds and you made a option to gift another online player on the in game item shop and it threw an error

-Bloodchaoz , Reciever of Gift
-Songlyric, Gifter


Mega may be correct, mostly, with his point #1. It may not be your account, but Songlyric's that isn't formally activated. She can check this by going here and logging in: https://account.frogster-america.com/ Under the Game Accounts tab, her Runes of Magic account should be listed as "Created". If it isn't, then she needs to either check the email address that's linked to the account--her Inbox and/or Junk/Spam folder for it. Either may contain the authorization email that you're supposed to receive when you sign up to play RoM. Note that some ISPs and mail services block mail from Frogster, for yet-to-be-determined reasons.

If she's already authorized the account, then she may have to contact Support (as Mega suggested) and have them sort things out.

Be patient, you may get your birthday gift yet. Oh, and Happy Birthday!
[ New Sig Coming. Watch This Space! ]


MegaMouseSEC

Professional

Posts: 1,240

Location: South Mississippi

Occupation: River Boat Pilot

  • Send private message

10

Wednesday, June 20th 2012, 7:32pm

I completely missed that Kalvan and am sorry for beign shortsighted. Happy belated Birthday Bloodchaoz, and very sorry for missing it.

11

Thursday, June 21st 2012, 1:18am

Thank you all for the help and information, i will soon Contact support and Work out somthing