Hello,my name is bloodchaoz and i play your game and i want to keep playing it i Love it alot and i got this mount that was for 1 day which is fine n dandy but my girlfriend was being nice and was going to gift me a 2 player mount for my birthday and she had the diamonds for it i looked and seen a gifting option so she was going to try that but when she tryed to gift it it said..."Diamonds, Which cannot be used as gifts in the item shop or the auction house on a temporary or permenant basis, More information at Account > Diamond shop" what exacly does this mean and please explain theroly she had the diamonds and you made a option to gift another online player on the in game item shop and it threw an error
-Bloodchaoz , Reciever of Gift
-Songlyric, Gifter
Mega may be correct, mostly, with his point #1. It may not be your account, but Songlyric's that isn't formally activated. She can check this by going here and logging in:
https://account.frogster-america.com/ Under the Game Accounts tab, her Runes of Magic account should be listed as "Created". If it isn't, then she needs to either check the email address that's linked to the account--her Inbox and/or Junk/Spam folder for it. Either may contain the authorization email that you're supposed to receive when you sign up to play RoM. Note that some ISPs and mail services block mail from Frogster, for yet-to-be-determined reasons.
If she's already authorized the account, then she may have to contact Support (as Mega suggested) and have them sort things out.
Be patient, you may get your birthday gift yet. Oh, and Happy Birthday!