Log-in Problems

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LordZacron

Beginner

Posts: 7

Location: Miami, FL

Sunday, January 27th 2013, 8:02pm

Log-in Problems

Trying to recharge my diamond stash... But for some reason, I can't get in. What's up?

~LZ

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timthum

Master

Posts: 1,825

Location: Canada

Sunday, January 27th 2013, 9:00pm

Try a different browser or delete browser history and cookies

Zymologist wl/ch/m/p
Matronmalice p/s/m
Ceviche wl/ch

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Zavod

Mentor

Posts: 128

Sunday, January 27th 2013, 9:01pm

Additionally, any error messages or describing what happens would be helpful.

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myraged

Trainee

Posts: 128

Location: Whattttttt ?????????????????????????????????????????????????????????????????????????????????????????

Sunday, January 27th 2013, 10:52pm

Happening to redeem code page also

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lytol1639

Trainee

Posts: 54

Location: Yorkshire

Monday, January 28th 2013, 9:25am

I get same thing, log into your account via management system, I enter details and then nothing just can't log in

so no diamonds for me this weekend

Chaosjet
56/55 Scout/Rogue - semi retired
Oblivion - Artemis

Hellabad
50/50 Champion/Rogue
Fractured - Artemis

Helldwarf
60/60/21 Warlock/Priest/Rogue
Fractured - Artemis

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lytol1639

Trainee

Posts: 54

Location: Yorkshire

Monday, January 28th 2013, 9:48am

managed to log in but alas too late to get the 100% more diamonds promo, I did guess that this would happen but an explaination would be nice. just a bit annoyed couldn't log for the promo

Chaosjet
56/55 Scout/Rogue - semi retired
Oblivion - Artemis

Hellabad
50/50 Champion/Rogue
Fractured - Artemis

Helldwarf
60/60/21 Warlock/Priest/Rogue
Fractured - Artemis

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effervescent

Professional

Posts: 969

Monday, January 28th 2013, 11:52am

You could try writing a ticket into support and seeing if they'll honor the diamond sale since you couldn't log in while it was active. Seems a bit of a slim chance with the current support staff being very scarce, but they used to grant bonus diamonds when things like this happened during diamond sales. Couldn't hurt to try, at least.

Formerly Catorii, D/S/M of Faction.

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