Check runesdatabase, find quest ID and item ID (you will see it as part of URL) and send a ticket asking them to give you item with that ID. Then wait - it wont happen very fast.
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.
Oh, and people who have more than 3 classes are clinically insane.