Runes of Magic US / AU

Quoted from "InfernoRah;598038"

my friend has an account and he cannot log into the RoM forums
i was able to do so with my normal game user name and password, but he cannot
he hasnt changed anything since creation
what should he do?
help

Go to the Account Management settings for the main RoM website and there's a "Forum" button there that will let you set your Forum username (and I think password).

Make sure you're on the appropriate Account Management site for the forum(s) you want to log into - EU for the EU forums, US/AU for the US/AU forums.

Quoted from "InfernoRah;598053"

Ok, I went to Acc Management. It says his forum account is 'Active' and that 'Your forum account serves as your login for the forum'. Then went back to forum login and it still doesn't work. He has never created a forum acc so why does it say 'active'?

Should be working then.. All I can suggest is to make sure that if he's on the EU RoM Homepage, he has to log into the EU forums, and if he's on the US/AU RoM Homepage, he has to log into the US/AU forums:

http://forum.runesofmagic.com - EU Forums
http://forum.us.runesofmagic.com - US/AU Forums

You can't log into the US forums with an EU account, or vice-versa.