Why does the website require an 8 character password?

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ruisen2000

not a wallet warrior

Posts: 4,052

Location: here

Mood: Blink

Saturday, March 15th 2014, 5:49am

Why does the website require an 8 character password?

I tried to login to the website (for the first time in awhile...) and it gave me the error message that password has to be at least 8 characters. So... I'm now perma-locked from loggin into the website because mine is not 8 characters long...

Noblewarrior
lv 98/98/89/60 M/W/P/K
Kikosi 98/50/60 Wl/Ch/M
the fail clothie tank~

Inactive

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Cike

Rogue

Posts: 4,171

Occupation: Being Human

Saturday, March 15th 2014, 6:08am

its stupid imo...nothing really to do but change PW(which you should anywho)...

my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

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CammoXD

Professional

Posts: 746

Saturday, March 15th 2014, 8:58am

How do you change password without logging into the website Cike? ... lol

Cammo (82 M/82 W/82 R) 116,147 unbuffed Matk

(95k pa - r/m)
Livia (82 P/77 K/75 S) wisdom O.o wtf is that...
~~ retired - Thanks to gameforge for that. ~~

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Yrcanos

The Dungeon Keeper

Posts: 1,408

Location: Dungeon

Saturday, March 15th 2014, 9:43am

You click the Login link and then the Forgot Password link.

Forum Rules & Guidelines :: Customer Support :: Customer Support FAQ :: Game FAQ
Reset Secondary Password :: Redeem Key :: Account Safety & Security :: How to post DxDiag.txt

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Cenre

Professional

Posts: 949

Saturday, March 15th 2014, 10:05am

8 char password? I believe the forum even requires 12 characters...

99/99/99/99/99/99 W/WD/S/D/R/M

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zidlef

Sage

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

Saturday, March 15th 2014, 12:31pm

The more character, the more secure the password, pretty easy

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:

BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

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Yrcanos

The Dungeon Keeper

Posts: 1,408

Location: Dungeon

Saturday, March 15th 2014, 1:12pm

A wee story I find amusing:

Quoted

During a company’s recent password audit, it was found that one employee was using the following password: "MickeyMinniePlutoHueyLouieDeweyDonaldGoofySacramento"

When asked why they had such a long password, the person said they were told that it had to be at least 8 characters long and include at least one capital!

Forum Rules & Guidelines :: Customer Support :: Customer Support FAQ :: Game FAQ
Reset Secondary Password :: Redeem Key :: Account Safety & Security :: How to post DxDiag.txt

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smid1401

Intermediate

Posts: 284

Location: Right here cant you see me ??

Occupation: Bin there dun that

Saturday, March 15th 2014, 7:34pm

Hmmm a password to get on the game website.. Now I know why we don't have as many new players as we should .. TO MANY HOOPS TO JUMP THROUGH. A password to get into the game I can see even one for the forums . But one for a game website is over kill and a big turn off to new people looking at the game.

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Darwec

Professional

Posts: 965

Saturday, March 15th 2014, 7:58pm

Quoted from "smid1401"

Hmmm a password to get on the game website.. Now I know why we don't have as many new players as we should .. TO MANY HOOPS TO JUMP THROUGH. A password to get into the game I can see even one for the forums . But one for a game website is over kill and a big turn off to new people looking at the game.

Its a password to get onto the diamond buying and account management pages, which makes total sense, and a password for the forums, which makes total sense. Thats not too many hoops, thats just logical. 8 characters isnt even that many. http://xkcd.com/936/

If you want a secure password, create a long nonsensical but memorable sentence.

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vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

Saturday, March 15th 2014, 8:10pm

Yeah. Password complexity is one of the most common fails of the security policies. When you put too many rules on passwords, people can't remember what they picked, so they make 1 or 2 that that they remember and are complex enough and use them all over. I am sure I don't need to tell you what problems that can cause.

The new passwords are 8 characters min. Grandfathered ones can be shorter. Password length verification should be only done on password creation, not on login. I am in same boat with password length. Even after they allowed account login and not email login (thanks for that, GF, that was welcome change), I still can't log in on accounts of my main toons.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

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Cike

Rogue

Posts: 4,171

Occupation: Being Human

Saturday, March 15th 2014, 8:25pm

Quoted from "vfwiffo"

Password length verification should be only done on password creation, not on login. I am in same boat with password length. Even after they allowed account login and not email login (thanks for that, GF, that was welcome change), I still can't log in on accounts of my main toons.

my thoughts exactly

and yes, to change password, you have to go through forgotten PW steps, then change it.

my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

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DonJose

Beginner

Posts: 38

Location: USA

Occupation: Full Time Grad Student

Tuesday, March 18th 2014, 8:46pm

So what if you forget your email address? I used to be able to log on with my account login and buy diamonds on both toons. Now I can't do that and my rental items are half used up. Can I request a certain amount of diamonds from one character to be moved to another toon?

Don Jose
W/K/R/S - - 92/92/90/63
Devilsnight
K/M/P/W - - 92/92/80/54

Artemis

Retired... pending changes that are worth my $1200 a year.

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Aqualink

Team Manager

Posts: 945

Location: /home/aqua

Occupation: Cuddle Chamber Manager

Mood: Mellow

Wednesday, March 19th 2014, 5:41pm

Quoted from "DonJose"

So what if you forget your email address? I used to be able to log on with my account login and buy diamonds on both toons. Now I can't do that and my rental items are half used up. Can I request a certain amount of diamonds from one character to be moved to another toon?

Transfer of diamonds is not possible.

However, sending a ticket in is your best way to get answers for your other question.