You are not logged in.

Fix the diamond buying - not receiving diamonds

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

xodustrance

Beginner

  • "xodustrance" started this thread

Posts: 3

  • Send private message

1

Sunday, January 29th 2012, 3:22am

Fix the diamond buying - not receiving diamonds

Dont advertise you will get diamonds to people who buy them within an hour when you don't. Then, I send an email to the email listed on the paypal receipt - support@frogster-america.com asking for them to please research and get me my diamonds, and the email bounces back as

"
Fehler bei der Nachrichtenzustellung an folgende Empfänger oder Gruppen:
support@frogster-america.com
Die eingegebene E-Mail-Adresse konnte nicht gefunden werden. Überprüfen Sie die E-Mail-Adresse des Empfängers, und versuchen Sie, die Nachricht erneut zu senden. Wenden Sie sich an den Helpdesk, falls das Problem weiterhin besteht."

Wow. Fix your stuff - I feel cheated - still havent got my diamonds

Eledhwen

<span style="color:green!important;"><b>Mentor</b></span>

  • "Eledhwen" has been banned

Posts: 319

Location: Beneath the streets of New York.

Occupation: Acting

  • Send private message

2

Sunday, January 29th 2012, 3:28am

Message Received and passed on.

FAQ

xodustrance

Beginner

  • "xodustrance" started this thread

Posts: 3

  • Send private message

3

Sunday, January 29th 2012, 4:14am

Thanks!

xodustrance

Beginner

  • "xodustrance" started this thread

Posts: 3

  • Send private message

4

Sunday, January 29th 2012, 6:43pm

Quoted from "Eledhwen;506029"

Message Received and passed on.


Just to update - I had my diamonds when I logged in today. If they were more clear on how long it may take up to, I don't think I would've minded as much.

Still an awesome game, awesome f2p model - otherwise I am enjoying it very much, so is the wife.

Kalvan

Super Gamemaster

Posts: 2,053

Location: Lurking Amongst the Forums

  • Send private message

5

Sunday, January 29th 2012, 10:07pm

Quoted from "xodustrance;506126"

Just to update - I had my diamonds when I logged in today. If they were more clear on how long it may take up to, I don't think I would've minded as much.

Still an awesome game, awesome f2p model - otherwise I am enjoying it very much, so is the wife.


It can take up to 24 hours for some payment methods, such as PayPal, for diamonds to show up. This is especially true for first-time buyers.
[ New Sig Coming. Watch This Space! ]