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Jguy

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1

Friday, November 1st 2013, 2:30pm

Allow Osha and Reni to purchase the DRT's at 50% off once their servers are fully functioning

This is much more a request/demand than a suggestion, but I felt it fit here the most.

While much of us have had patience, patience is greatly running thin for those on affected servers with affected characters and unable to login, despite the fix that even came too late for some to not be able to take advantage of the great 50% DRT sale on Thursday (btw, still can't login even though the "fix" went through).

Can we PLEASE have GF show some good faith for a change and extend the 130% diamond sale as well as the DRT sale for the affected servers until such a time when they come online? Is this really too much to ask? One of the best diamond sales in a long time coupled with the best DRT sale in a long time and your customers can't take advantage of it. It's like a store which has a huge clearance sale on Black Friday being partially damaged by fire and yet the entire store is closed.

Please? Even if we have to send a ticket to tell you how many DRT's we want to purchase and the diamonds are manually removed from our accounts would work.

We're trying to give you our money here. I'm throwing it at you and you're refusing to take it. As far as running a business goes, even my 5 year old niece would tell you that's bad business.

2

Friday, November 1st 2013, 2:44pm

I agree that we should be able to buy diamonds at the sale price, once the servers are fixed.

I am at loading char data screen, lock out
i want/need to buy diamonds, but cant do so until i can get on my account

3

Friday, November 1st 2013, 7:13pm

agree, the servers that had problem needs a resale again,

people couldnt log in, so some refuse to buy dias, even though u can buy dias without logging in, but why would u want to buy dias when you are not sure if they game will work or not,

people couldnt buy dias off from the AH either for those f2p,

we need to get another sale from the daily resets tooo, some people didnt want to log in alts that were able to log in, then buy the dias then send the reset tickets to their main toon, cause the mail doesnt work!!!

what gameforge needs to do now is fix the severs, give us another day of the dias sale and the daily reset hour sale...

4

Friday, November 1st 2013, 8:01pm

I agree. I would like to have been able to take part in this sale.
Lelantus
Reni
87 Warden/ 80 Scout/ 64 Warrior

Mrpushpop

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5

Friday, November 1st 2013, 8:30pm

Via - Our GM

Sorry but the only person that can do something about your own stubbornness is - you.

We tend to the tech problems meanwhile and do what we can. And there will be more info when we have them, it does not work any other way.

You are not blocked from buying diamonds and no one is asking you to interpret a diamond sale just because 2 out of 28 servers are having problems as a "we won't fix anything but give us more money". This is not the case, and we all would like the problem being solved yesterday.

The diamonds don't expire. If you feel 130% is good enough - login on the homepage, you don't need to be ingame for it. Buy them and you will get them. If there is any technical difficutly with that, support is glad to help. Nothing is stopping you from taking part in the *diamond offer*. Plan ahead. The current sale lasts until Nov 6th anyway.

So honestly, since the diamond sale works, I do not see a reason to repeat it just for two servers. The main offer IN the IS is also not affected since it runs until next Wednesday.

--
The daily ticket sale is a bit different since the 2 problematic servers will clearly be missing it or missed it already (sorry, my timezones are messed up) - I'll gladly forward that this should be repeated. But please do *not* send support tickets in about "I have missed the daily ticket offer please send me tickets and subtract the diamonds from my account" - they won't do that, unless maybe on global problems. Then again, if it was global, it would be easier to repeat the sale anyway ;-)

Kalvan

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6

Friday, November 1st 2013, 8:38pm

In addition, the DQT sale was a Happy Hour sale, so there's a possibility that it may be repeated over the weekend. Further, deponent knoweth or sayeth not.
[ New Sig Coming. Watch This Space! ]


Jguy

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7

Monday, November 11th 2013, 11:50pm

In addition, the DQT sale was a Happy Hour sale, so there's a possibility that it may be repeated over the weekend. Further, deponent knoweth or sayeth not.

Kalvan,

Any news on the repeat of this sale? Did you receive any feedback from higher ups to say this sale might or might not be repeated? Really want to take advantage of it.

Thanks.

Needundead

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8

Tuesday, November 12th 2013, 6:39pm

Sorry but I completely disagree with this. A while ago all the servers had a 50% off DRT too and over 100% diamond sale and every server got it except Palenque. As a matter of fact, 2 hours into everyone getting their DRT I contacted Saito about it in IRC and his response was the usual, " sorry I really can't do anything but I will forward the issue". Furthermore, this actually occurred close to or around the 350% exp/tp fiasco so basically not only did everyone got DRT at 1/4 their original price, but they used it during the more than double exp event. Likewise Palenque, along with Indigo, was down for like 2-3 full days 3 months ago and we never received any compensation for that. When Artemis received the 1 week rollback they never received anything either. I guess you're starting to see the point; special sales should not be granted to any specific server. If the sale did not work for some technical reason, sorry but tough luck. As people love to say in these forums, "you are not entitled for anything so stop whining". Don't take it personal but if people are being poked so Reni and Osha get their special sale, people should also be poked so Palenque gets theirs as well. But I don't play any more so who cares about my opinion, im just giving my 2 cents :P .

Kalvan

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9

Tuesday, November 12th 2013, 7:54pm

In addition, the DQT sale was a Happy Hour sale, so there's a possibility that it may be repeated over the weekend. Further, deponent knoweth or sayeth not.

Kalvan,

Any news on the repeat of this sale? Did you receive any feedback from higher ups to say this sale might or might not be repeated? Really want to take advantage of it.

Thanks.

Sorry, but I haven't heard anything back. Of course, we have been a tad bit busy with a few other things the past week...

As for the 130% diamond sale that people "missed out" on: The fact that we had servers down or having other issues had nothing to do with Recharge Diamonds on the website. Even if you couldn't log in on your home server, or your characters were stuck in their houses, the Recharge Diamonds link still worked as it should. The decision to not buy diamonds belonged to the players. As Saito had said, the diamonds wouldn't go bad or expire, and would be on the account once the player was able to log back in again. The Happy Hour or weekend sales might have been over with, but the diamonds would be there for use at a later time.

Final comment: Even if The Powers That Be decide against re-running the DQT sale for Reni and Osha, I'm fairly confident that DQTs will be put on sale some time in the near future. They're one of the more popular items, so...
[ New Sig Coming. Watch This Space! ]


bleedingblak

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10

Tuesday, November 12th 2013, 9:59pm

DRT = daily resets..? I see.

Well, there was a music sale when the first hackers came around and fked ovr artemis. I bought about half a year's worth of music, but our servers had to be reset.

They never put that sale up again, and we got kinda screwed. Sorry, but that is what happens.


~Fly into the distance, disappear for awhile~

darkexodus

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11

Wednesday, November 13th 2013, 1:24pm

We, the players, are part of the reason why situations like this get so nuts. When I make a statement that the sale should be run again so that RENI and OSHA get their change to buy DRT at 50% off, I don't have a problem if it is global. I don't begrudge players on other servers getting a second chance. Why would I care? The players that wanted the DRTs got their fair chance to buy them.

I'm concerned about RENI and OSHA's fair chance to buy them. We didn't have that. Run it again for everyone, I say. Those who wanted them already bought them on all the other servers, and for the few who missed the sale, awesome for you. Don't penalize the people who couldn't buy them for the purpose of blocking those who already bought them (and likely won't buy again).

If you don't have anything constructive to say, when you see a thread like this, please sit this conversation out.

Mrpushpop

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12

Wednesday, November 13th 2013, 1:59pm

Either way you will get a 2nd chance when they run that happy hour sale again in a couple weeks.

darkexodus

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13

Wednesday, November 13th 2013, 4:51pm

Either way you will get a 2nd chance when they run that happy hour sale again in a couple weeks.
That's brilliant. Why didn't I think of that?

Except that the typical DRT sale is 26 diamonds, not 19. For those of you keeping score that's a 36% price increase that, to be honest, we shouldn't have to endure.

As a show of good faith, diamonds were purchased when the service was down. I put my trust in the game. Why should i pay 36% more than I needed to when I have followed the recommendations of the GM threads to the letter?

Again, I'm asking for nothing free. I'm willing to spend thousands of diamonds at a price that you were able to get for doing nothing more than being on another server.

I think we have all seen some really encouraging behavior on the part of the management of this game:
1. Better communication on the recent technical issues.
2. Better understanding on how problems affect the player population.

Is it such a reach to believe that we will start to see 'fair and equitable' treatment of servers? Make the 19 diamond DRT sale public. It doesn't need to be to OSHA/RENI only. This is not really that huge a deal for management, but it is huge for the end user population. The other day, during an event on RENI, I spoke briefly to SaitoHajime asking about this. He promised it would be looked into and brought up again. I, for one, trust him and the management of this game to make a fair decision.

Cike

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14

Wednesday, November 13th 2013, 5:15pm

you say u trust saito and crew to make a fair judgement, but then when they decide to not run the sale again, Ur gonna QQ....
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

Mrpushpop

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15

Wednesday, November 13th 2013, 5:19pm

I think you misunderstand me darkexodus, I am saying by the time they agree to do this another 19 dia happy hour sale will naturally come around. This is a fairly common happy hour and have been occurring about once a month. This one just happened to land the same time as a 130% dia sale which made it more enticing. You are correct in that reset tickets are also put on sale for more dia during those lame standard sales we get every other weekend.

Jguy

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16

Wednesday, November 13th 2013, 11:37pm

Either way you will get a 2nd chance when they run that happy hour sale again in a couple weeks.
That's brilliant. Why didn't I think of that?

Except that the typical DRT sale is 26 diamonds, not 19. For those of you keeping score that's a 36% price increase that, to be honest, we shouldn't have to endure.

As a show of good faith, diamonds were purchased when the service was down. I put my trust in the game. Why should i pay 36% more than I needed to when I have followed the recommendations of the GM threads to the letter?

Again, I'm asking for nothing free. I'm willing to spend thousands of diamonds at a price that you were able to get for doing nothing more than being on another server.

I think we have all seen some really encouraging behavior on the part of the management of this game:
1. Better communication on the recent technical issues.
2. Better understanding on how problems affect the player population.

Is it such a reach to believe that we will start to see 'fair and equitable' treatment of servers? Make the 19 diamond DRT sale public. It doesn't need to be to OSHA/RENI only. This is not really that huge a deal for management, but it is huge for the end user population. The other day, during an event on RENI, I spoke briefly to SaitoHajime asking about this. He promised it would be looked into and brought up again. I, for one, trust him and the management of this game to make a fair decision.
I agree 100% with this post, right down to the mention of improvements with the management of the game. Fairness should be at the top of the list. the "bashing" and such because the server was down is over. It was a stressful time that is now behind us. Why is it so difficult to treat all the servers fairly? I understand that the diamond system was up and I did take advantage of it after talking it out with a few community members. There was nothing preventing us from buying diamonds during the 130% sale, but the mail system being down and toons being locked in their houses prevented probably 95-100% of Reni and Osha taking advantage of a sale that we may not see in time for a 2x XP/TP event, or just may not see for quite a few months. This is not a "common" sale.

To those that have mentioned they disagree with this because something wasn't repeated when their server was down: For shame, and honestly a poor reason why something should not be done. Just because things weren't repeated for you doesn't mean they cannot be repeated. New management in a new place means more opportunities and a different outlook on things from a management perspective. Saying that it should not be repeated because you didn't get your sale back when your server was down is rather childish, in my opinion.

All servers should be treated fairly, and since the proposition of repeating the sale is on the table for all the servers, that just means more profit for Gameforge, they would be blind not to take advantage of the demand.

Needundead

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17

Thursday, November 14th 2013, 1:32am

@Jguy you seem to contradict yourself by asking for fairness for all the servers but on your second paragraph you pretty much just told those who did not have had a fair chance to pretty much suck it up. In other words, you want fairness when your server is down but when others were in a disadvantaged position you felt indifferent and yet you assume that you should receive an exceptional treatment.
Just because things weren't repeated for you doesn't mean they cannot be repeated.
New management in a new place means more opportunities and a different outlook on things from a management perspective.


I cannot speak for other servers but at least the problems in the one I used to play have persisted and/or being created by Gameforge Karlsruhe "management". As it pertains to this topic, re-read my first post. This all happened during the exp/tp event and well after the meeting with TheChihuahua.
Saying that it should not be repeated because you didn't get your sale back when your server was down is rather childish, in my opinion.


Saying that somehow treatment for you should be exceptional and different than from those in the past is rather hypocritical and nincompoopish, in my opinion.
All servers should be treated fairly, and since the proposition of repeating the sale is on the table for all the servers, that just means more profit for Gameforge, they would be blind not to take advantage of the demand.
People have suggested for years to put ABLs permanently in item shop. This will bring profits up considerably, just look at the private server.Has it been done? Nope.
People have suggested for years to either increase the success rate of fail jewels or add them up to +20. "That depends on Runewaker not Gameforge because they don't design the game, only publish it". The codes are there. The private server has them and Runes of Magic Russia I believe also has them. Has it been done? Nope. *

People have suggested for years to merge the servers. Likewise this will also bring profits up because more people running things, buying exclusive items from the shop and less disenfranchised players leaving etc. Has it been done? Nope. Actually yea, Tahadi Games (ex-publisher of Runes of Magic Middle East could).
People have suggested repeatedly for bonus exp/tp weekends. Nobody had one for months, we only had one after the hacking saga was "over" and that was just given as a "compensation" and even that they managed to screw up, T.W.I.C.E!!!
People have suggested for recon runes? According to Gameforge logic they get more profits and diamond by selling hatred runes (only the tank uses) than by selling recon runes that practically all DPS should use. Most runs only require 1 or 2 tanks but multiple DPS. In other words, according to Gameforge 2 > 10.

* Yo has anyone seen those 30 day magic perfumes introduced with patch 6.0.1. on July 4th?. It's November 13 and I'm still looking for them..*sight* :whistling:

PS. Edit: Taulmaril sends a collective tear from Palenque.

Cike

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18

Thursday, November 14th 2013, 3:03am

Taul, is that you??? LOL
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

Mrpushpop

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19

Thursday, November 14th 2013, 1:59pm

If we are talking server fairness. I want the Reni daily reset quest bug that was 0 dia.

20

Thursday, November 14th 2013, 6:00pm

And I want eggrice dumplings. kthxbai