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1

Friday, October 30th 2015, 5:33pm

Rom/suggestions continued

must be hard to collect a few main ideas/suggestions to pass on

especially sad since there are ppl on the forums that cant have a clean discussion and derail/get threads closed.

forums surely arent the only tools you guys have to try and improve the game?
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2

Friday, October 30th 2015, 6:34pm

What is it you are trying to accomplish with this thread? Another thread of unrelated suggestions lumped together in the hope something will be taken seriously by GF/RW and acted upon?

From the discussion in the previous thread that you are attempting to continue, the majority of players seem to agree that single suggestions supported by fact (if possible) that illustrate the benefits both to the players an the company have a much more likely chance of being taken seriously. Why then continue along the path of lumping suggestions together?

Secondly, it has already been addressed by the GMs many times that players wanting to make suggestion should post their suggestion in the suggestion area of the forums, not the discussion area.

So again I ask, what is it you are trying to accomplish here? If your intent is to create a discussion thread where players can vent and discuss their frustrations with the state of the game then why not just label it as such? If you are attempting to engage players in earnest to post actual suggestions then as mentioned above this is most likely not going to achieve the purpose you intend.
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3

Friday, October 30th 2015, 7:29pm

What is it you are trying to accomplish with this thread? Another thread of unrelated suggestions lumped together in the hope something will be taken seriously by GF/RW and acted upon?

From the discussion in the previous thread that you are attempting to continue, the majority of players seem to agree that single suggestions supported by fact (if possible) that illustrate the benefits both to the players an the company have a much more likely chance of being taken seriously. Why then continue along the path of lumping suggestions together?

Secondly, it has already been addressed by the GMs many times that players wanting to make suggestion should post their suggestion in the suggestion area of the forums, not the discussion area.

So again I ask, what is it you are trying to accomplish here? If your intent is to create a discussion thread where players can vent and discuss their frustrations with the state of the game then why not just label it as such? If you are attempting to engage players in earnest to post actual suggestions then as mentioned above this is most likely not going to achieve the purpose you intend.

troll thread is troll.
my r/p can outdps r/m. your name is stupid.

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4

Friday, October 30th 2015, 7:48pm

To be fair, he did post it in 'Suggestions' first, but since it didn't actually -have- a suggestion .... it's in 'Discussions' now. The title remaines the same though.

5

Friday, October 30th 2015, 8:45pm

is not a troll thread

my point is that there has to be a better way to get suggestions to gf/rw than sifting thru the craphole that the forums are

prime example: my attempt to start a rogue balance thread for pve.

and what happened? clueless trashlords came in spewing garbage and got it closed.

so asking the powers that be, is there a better to go about suggestions?

do you use methods other than the forum to gather information?
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6

Friday, October 30th 2015, 9:17pm

Thanks for clarifying your position. I don't think this is a troll thread at all now that I better understand your position. Please correct me if I'm wrong, but in essence you are asking the question: Do other ways exist for players to communicate their suggestions directly to the game publisher/developer outside of the forums? Your argument is that it has been your experience that other posters routinely derail posts that have been created to start a serious dialog on a particular subject and you wish to avoid that if possible.

As far as I am aware, there is only the forums for this purpose. Again, someone please correct me if I am wrong here. Assuming for the moment I am correct, then the issue remains how to deal with players derailing sincere posts that might otherwise gain traction. While I don't think there is much that any of us can do to prevent trolls from hijacking threads, I do believe that the ideas that are backed by the most evidence and reason to support their suggestion have the best chance of avoiding it. My experience is that trolls are usually pretty lazy and typically go after the easy targets - i.e. suggestions that have no explanation of why they are being suggested or how it would impact the players and the company. Not that someone, not a troll, isn't going to question your logic or your idea. It would be almost impossible to put forth any idea that everyone would agree on but that's really not important. We don't need everyone to agree, just the majority of players and of course those people who are in positions to actually effect change and not just comment on it.

Anyway, that's my 2 cents worth. You're question is actually quite a valid one. If there are, as I suspect, no other means other than the forums to put forth suggestions then can such a means be created and if so what would it look like and how would it work?
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7

Friday, October 30th 2015, 9:30pm

We do take suggestions via ticket system. Those suggestions, however, usually get tossed to the wayside simply because there is no community agreement/participation with it. Hence why in ticket system our standard reply basically says "We will forward your suggestion onto the appropriate people. However, we recommend you get community involvement in this issue by posting on our official forums".

Take for instance Ice Blade. It amassed what...500 replies about it and there was a change instituted. These threads that jumble 7 suggestions in the same thread and everyone loses track of what's been suggested and where? They get less attention, hence why Heron replied that way. Those kinds of threads are confusing, jumbled messes when multiple suggestions are given in one thread and hidden in entire posts further on down the page.

Now, that's not to say that threads with no community participation get no attention from QA/Devs at all, however they're less likely to get implemented, especially when the change affects a large portion of people (such as Ice Blade). An example of this would be the thread to increase the limit of Ancient Mementos in the currency tab. That didn't get a lot of suggestions (at least not as much as Ice Blade) but was still implemented.

We do forward all of the suggestions that we as GM's feel would be beneficial to the game as a whole, which is probably 90-95% of the suggestions brought forth with a large amount of community involvement or agreement. The Gameforge staff that are in charge of the game also DO browse the forums and sometimes QA themselves will logon to the live servers just to get a feel for how things are running. However, it's always up to QA team and the developer if they wish to implement them, sadly we as GM's do not have control over this which is what some people need to comprehend a bit better.

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8

Friday, October 30th 2015, 11:21pm

It's hard to get enough forum participation for long agreement threads on suggestions. I have noticed a lot of suggestions that are forwarded in the EU forums. Maybe the only difference is that they say forwarded there, and they don't add that here while still forwarding. There have been a lot of sensible suggestions which have been widely agreed upon, but I suspect, without knowing for sure, that most think that there is little chance that even sensible suggestions with vast approval which should be good for both the players and GF/RW will be implemented.

On a side note, the iceblade nerf threads were quite a bit overblown, in my opinion. :) Two rogues were on a mission who constantly kept those threads going. In fairness, some of their suggestions in their polls wouldn't have killed the class PVP wise.

On the op's rogue balance suggestion in a previous thread, I agree on the basic principle that more rogue combos should be viable. And I agree on that principle for a lot of classes.

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9

Saturday, October 31st 2015, 12:53am

is not a troll thread

my point is that there has to be a better way to get suggestions to gf/rw than sifting thru the craphole that the forums are

prime example: my attempt to start a rogue balance thread for pve.

and what happened? clueless trashlords came in spewing garbage and got it closed.

so asking the powers that be, is there a better to go about suggestions?

do you use methods other than the forum to gather information?


Word I agree people who don't even play be coming out of no where trashing post and I haven't seen them in game in months.
And getting 500 replies on a thread isn't going to happen the way y'all close threads left and right and due to the fact not that much people around.

10

Saturday, October 31st 2015, 1:12am

thanks aqua

dunno if you guys submit your own stuff/suggestions, but it might be worth a shot to use youtube videos as examples of how the game is being played

it's quite telling when you see videos from all different servers showcasing how imbalanced endgame is. its always the same class combos.
i'd call them FOTM but it's not even that anymore, it's necessary for those specific class combos to clear instances.

don't know if there are logs or any kind of tool you can use to check which class combos are running COE hm, but you'll never see the weaker ones in there unless the group has enough decked out people using necessary classes that they can carry an empty spot


it shouldnt take a 500 post thread to prove that things are very broken here
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11

Saturday, October 31st 2015, 1:49am

Word would like to see more classes do good dps instead of the norm

12

Saturday, October 31st 2015, 2:46am

is not a troll thread

my point is that there has to be a better way to get suggestions to gf/rw than sifting thru the craphole that the forums are

prime example: my attempt to start a rogue balance thread for pve.

and what happened? clueless trashlords came in spewing garbage and got it closed.

so asking the powers that be, is there a better to go about suggestions?

do you use methods other than the forum to gather information?


Well Racer you and truthfully don't agree much on anything, but in this case we are united.

I pretty much don't post on here anymore except to report issues with my class, and every time I do it always has to turn into a 500 page argument about things that have nothing to do with the original post.

I would love to have a place where we can try to improve rogue's of all subclasses without the useless hijacking and trash talk. Also agree that this forum is not the place. I have personally muted a few people on the forums, but that cant stop them from posting there annoying irrelevant stuff only GM's can do that.

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13

Saturday, October 31st 2015, 3:18am

is not a troll thread

my point is that there has to be a better way to get suggestions to gf/rw than sifting thru the craphole that the forums are

prime example: my attempt to start a rogue balance thread for pve.

and what happened? clueless trashlords came in spewing garbage and got it closed.

so asking the powers that be, is there a better to go about suggestions?

do you use methods other than the forum to gather information?


Word I agree people who don't even play be coming out of no where trashing post and I haven't seen them in game in months.
And getting 500 replies on a thread isn't going to happen the way y'all close threads left and right and due to the fact not that much people around.

You then need to re-read what I typed. No where did I say that 500 posts in one suggestion thread was a requirement to get your suggestion implemented, which is why I gave the example of the "Ancient Memento" max amount increase, that one only had a handful and it was implemented.

We are trying our hardest to monitor the threads for anything that is flaming, and either remove that portion, or remove the post entirely as quick and effectively as possible. We as moderators pretty much know when/if a post is going to get out of hand usually by the first 5 posts, but we try to let these go as long as possible. Unfortunately with some forum members even if we remove the bad posts it still continues to get out of hand. The only option we have is try and continue to remove those toxic posts, close the topic altogether or give those forum members a vacation, which we try to avoid in situations like that unless they're repeated personal attacks. Most of the time we simply close the thread because it takes entirely too much time to police and babysit some of these threads...we have more important things to do, like actually being in game, or taking care of support, or a server issue, or all of the above at the same time. Of course if people would control the personal attacks we wouldn't have an issue here :)

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14

Saturday, October 31st 2015, 1:08pm

i never said it was a requirement aqua. you yourself said threads with high activity/post count and suggestions with a lot of backing are more likely to get noticed. they go hand in hand.

its pretty stupid that public support is basically a requirement and we arent even allowed to +1 posts that we agree with
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15

Saturday, October 31st 2015, 1:27pm

Because a +1 is not a real support. We want a reasoning behind, why the players support a certain idea and the hamster feeders require this as well. Why would you want to make our work more difficult? We don't ask for much effort, but some basics should be kept in mind. After all we are trying to help the community. We aren't working against it.

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16

Saturday, October 31st 2015, 1:30pm

Quite frankly I'd like to see a relabeling of some threads to see if it's being considered being put in game [possible], has been put in [coming in patch x], or being ignored/won't put in [no]


i never said it was a requirement aqua. you yourself said threads with high activity/post count and suggestions with a lot of backing are more likely to get noticed. they go hand in hand.

its pretty stupid that public support is basically a requirement and we arent even allowed to +1 posts that we agree with

I think this would be the best thing to happen to forums, because I'm pretty sure there are a few handful of people who just lurk the forum at this point that don't have much to say and/or just want to leave easy feedback without having to contribute to the topic/post in the first place.

17

Saturday, October 31st 2015, 3:03pm

you dont need a reasoning behind if you agree with everything the post contains

+1 makes everything easier

people dont have to rewrite the original post just to put their own long winded +1 down

you dont have to reread everyones long winded rewritten +1 post

id say a well written post backed by a train of +1s is a pretty good show of support

but hey you guys are the geniuses forwarding everyones suggestions and getting so many of our infinitely repeated suggestions implemented
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18

Saturday, October 31st 2015, 3:20pm

I agree with TWMXC's +1 explanation. If you agree with everything said or suggested, a +1 expresses that very well.

19

Saturday, October 31st 2015, 4:41pm

Suggestion. Is it possible to have private threads still viewable by gms and other important related people to view. Where the thread creator can invite or ban aka do the job the gms don't want to do.

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Saturday, October 31st 2015, 5:09pm

Because a +1 is not a real support. We want a reasoning behind, why the players support a certain idea and the hamster feeders require this as well. Why would you want to make our work more difficult? We don't ask for much effort, but some basics should be kept in mind. After all we are trying to help the community. We aren't working against it.

Keeping a good overview = faster forwarding
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Because a lot of the time, somebody says exactly what you wanted to say and it makes no sense to repeat what they just said. Unless the power that be prefer reading 25 posts by different people saying absolutely the same thing, instead of just reading 1 post that 25 people agree with for the exact same reasoning that was already given in the post.

and lol at the name "trashlords" in original post. Epic name :D

Oh, I just realized that I just said what RacerX said, lol.

+1 to danielrayment's suggestion.
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