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Plz gm help me!

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diamondmaker

Beginner

  • "diamondmaker" started this thread

Posts: 17

Location: Montreal, QC, Canada

Occupation: Im working in marketing.

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1

Monday, January 30th 2012, 7:14am

Plz gm help me!

Hi. Today i did a terrible mistake... Ive use a pet neutralisation bar on my main pet dark lvl 26. i tought it was only gonna allowed me to merge it with any others kind of pet but it only made it like a rune pet egg and now i cant even merge with any pet exept rune... and also now when he lvl up he get the stats of a rune pet egg so it kind of sucks... Ive put a lot of golds and diamonds on this pet so plz if you could help me it would be very very appreciated! if you need my account info plz send me a private message and ill give you all infos you need. Also it would be nice if you could add a message for that so we can know what it do exacly... PLZ HELP!

Eledhwen

<span style="color:green!important;"><b>Mentor</b></span>

  • "Eledhwen" has been banned

Posts: 319

Location: Beneath the streets of New York.

Occupation: Acting

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2

Monday, January 30th 2012, 3:31pm

Hi,
After looking into it, it appears that the bar worked as it was supposed to. At this point, all you can do is file a support ticket and see if they can help you.
If you decide to do that, please follow these simple instructions:
1. Reply to automated answer, very important!
2. Check status of ticket, is it still opened!
3. "Never reply to a ticket simply to ask how much longer it takes, only reply when asked for more details by support, because it will put the ticket at the beginning of the list!

FAQ

AngelIsrafel

Intermediate

Posts: 320

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3

Monday, January 30th 2012, 5:45pm

TBH diamondmaker you'd be lucky if they do anything. It was totally and 100% Your fault, don't expect support to revert your mistake.

Next time you're not sure what an Item does, ask on the forums before you use it.
61/55/50 D/W/R

diamondmaker

Beginner

  • "diamondmaker" started this thread

Posts: 17

Location: Montreal, QC, Canada

Occupation: Im working in marketing.

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4

Tuesday, January 31st 2012, 10:05am

i told u that the support service dosent work for me... i tried many times and i cannot even connect myself