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1

Sunday, February 19th 2012, 12:13am

Missing Diamonds?

OK people, yesterday I purchased diamonds via zeevex because of the puries package deal they had going on. That was the SOLE purpose I purchased it. I redeemed my card, took all the required steps needed to recieve the diamonds (so please dont ask me if I did this or did that) and yet I still dont have my diamonds. 20 dollars = 2000 zeevex coins = 1188 diamonds (because it was 150% extra diamonds). Its been nearly 24 hours, I submitted tickets to frogster, zeevex and rom. And still no one has replied to me or anything. I also put a complaint in with the BBB to see if that will help.:mad: If anyone would happen to know of a way to get around all this, please help me. Thanks and have fun in game.

Posts: 262

Location: The Ocean?

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2

Sunday, February 19th 2012, 12:31am

Hello adamsparx,

Please remember that it does take up to a few days for diamonds to be credited to your account.

The forums should not be used to discuss personal issues (concerning your account) and it will not help your support ticket getting answered any faster.

I understand that you might be frustrated but please be a little patient. The support team are working through all the tickets they have.

If you have any further questions, please don't hesitate to send me a message.

I will be locking this thread.

-TunaShake