You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

1

Thursday, March 15th 2012, 10:58pm

Weird login issue

Hi,

I recently started playing (again) over spring break and while at home I could log in fine. I had no issues at all.
Now when I'm up at school some strange thing happens. I can log in to my account fine, I can get to the character selection screen. When I go to log in on one of my character the loading screens opens, and a lot of the time about two seconds later the screen changes to the first log in screen again. No error messages show and I'm at a loss for whats happening. I have to guess that its the internet here because it worked fine at home, so any help at all would be greatly appreciated.

Oh, and sometimes it does work. It seems to be a shot in the dark, sometimes it puts me back to the first log in screen and sometimes it proceeds as normal. I've yet to notice a pattern.

Edit: I can create a new character and log in. When I then try to get on to one of my actual characters the above described scenario occurs.
Thanks a bunch,
Jamie

Kalvan

Super Gamemaster

Posts: 2,053

Location: Lurking Amongst the Forums

  • Send private message

2

Friday, March 16th 2012, 6:41am

I don't know if you're using the same computer at home and at school, or two different machines. But, there may be a corruption problem for the character you're unable to select and log on with.

This character data is stored in a hidden data folder outside of the main RoM game folder. If you're using Vista or Windows 7, you can find the RoM data folder inside C:\Users\{username}\Documents. If you cannot find (see) this folder, open Control Panel, and find the Folder Options applet. Use that, click on the View tab, then click the radio button next to Show Hidden Files and Folders, then Apply.

Open the RoM data folder, and look for a folder with the affected character's name. Delete it, then restart the game client and log into the character. The server will rebuild the character folder. This usually fixes the problem.

It's also possible that if you're using addons, one of them may be affecting that particular character. You may have to unload or uninstall your addons, then re-install them one by one to see which one is causing the issue.

Hope this helps.
[ New Sig Coming. Watch This Space! ]


3

Friday, March 16th 2012, 9:14pm

Thank you so much! I think you've managed to fix it for me :) I don't want to speak too soon, but so far its been working!

Thanks again <3