I heard we could transfer mounts from our characters to our alts on the same account/server by submitting a ticket. How would i get this started?
First, head over to Customer Support, register an account using the same email address as your game account and start the process by:
...submitting a ticket.
However, Frogster has changed their stance on this in the past months and they are very likely to say 'no'.
But I suppose it doesn't hurt trying...