Hey there,
I haven't used my Frogster account since the last time I bought Diamonds for RoM (like, a year ago) and I went to buy Diamonds again and found that I do not remember my password. So I went to reset my password from the regular ol' Runes of magic site (
http://us.runesofmagic.com/us/forgot-password.html); I only have 2 email addresses, and neither received a reset email. It's been 4 hrs. Next I tried doing it from Frogster directly (
http://en.support-berlin.gameforge.com/a…unt_assistance; which redirects to
http://en.support-berlin.gameforge.com/a…ount_assistance). That also didn't yield any results. That was about 3hrs ago. After that, I followed another link to the Frogster Account System (
https://account.frogster-online.com/LostPW/) for it to tell me that no user is registered to either email.
So... Any advice? I can still play the game, but they'll never be able to get any money from me again, whether I want to give it to them or not. :/
Quoted from "timthum;572374"
there were some issues like this in the past i suggest contacting support they can help it will take a couple days though.make sure you are on us too.http://en.support-berlin.gameforge.com/
