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SethVaile

Beginner

  • "SethVaile" started this thread

Posts: 9

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1

Thursday, October 4th 2012, 7:59pm

Not allowing registration

I'm trying to make a new account, because I don't like my toons all on one accounts, in case one gets hacked, and it won't allow me to.

Once I fill out the info, "Account Name, Email, Password" It says "Group does not exist" and then says that email and account name are already in use, but sends nothing to my email, and doesn't allow me to log into the game on that account.

Dionaea

<span style="color:#3399FF !important;"><b>Community Manager</b></span>

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Location: US, Oklahoma

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2

Thursday, October 4th 2012, 8:32pm

Did you use the same email as the one tied to the other account?

Because this is not possible anymore and might be the reason for the errors you got. Please try to register your second account on another email address then the one the first one is tied to.