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1

Tuesday, October 30th 2012, 2:00am

unable to enter world

after entering acct info and pw, (on character selection screen) i am unable to log in. I click enter world, and nothing happens. I downloaded a new client and did a fresh install. nothing.....Then after reading the forums, i deleted the character files in documents> runes of magic. still nothing....I have submitted support tickets, and after i confirm my email, i dont hear anything else from them. It has been about 50 days now. All of my money/ unsold items from auction house expire after 30 days, and im missing out on all the sales. can i get any help?!!

Posts: 262

Location: The Ocean?

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2

Friday, November 2nd 2012, 6:18pm

Hello ACIDBATH23,

Everything I would suggest has already been done.

Can you please re-submit your support ticket in the new system? To ensure you get the swiftest response as possible.

Here is the link: http://support.runesofmagic.com

Please make sure you include the following information in your support ticket:
1) Account Name.
2) Server.
3) How you actually log in. (Process of logging in)

-TunaShake