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1

Friday, November 2nd 2012, 10:40pm

Diamond not showing up

I bought diamonds when the 110% spooky sale was on. People have told me that it sometimes takes 48 hours for you to receive it. It has past 2 days and I have yet to receive the diamonds. I have submitted a support ticket and no response. I have already been charged for the diamonds and I do see the charge on my bank statement and this is not the account I purchased the diamonds on. I am unable to reset the password for the forums on my other account for some odd reason.

Nytefall

Unregistered

2

Friday, November 2nd 2012, 10:45pm

Billing issues need to be done in a ticket, unfortunately. Billing support cannot be done on the forums. :(

As you have said you already opened a ticket, we recommend staying in touch with support.

3

Friday, November 2nd 2012, 11:28pm

Nytefall,

If I was to dispute the charge from ROM with my bank. Would I be banned?

Nytefall

Unregistered

4

Friday, November 2nd 2012, 11:52pm

Quoted from "GosuNinja;576067"

Nytefall,

If I was to dispute the charge from ROM with my bank. Would I be banned?


Until such time as the balance due was paid, yes.