Runes of Magic US / AU

I'd try the manual patch first, but if that doesn't work, you may need to reinstall.

Quoted from "Danjuro;587855"

So once again, I have the same problem. No matter what I do, both the auto installer and the manual patch leads the Runes of Magic Update program to stall and I get a popup called '??', Which only says "????????? ??????????, ???? Windows ?????????" and 'OK' is the only option.

Now from there I either attempt to close out the box or hit 'OK' and it leads me to "WinRAR ???????" with ??? Client.exe, ???? Client.exe, and ??? Client.exe.ini all highlighted.

The only options for here on are '??' and '??'. Either causes the updater to 'unstick' but I STILL get the error when I try to log in.

"Your version is different from the server, please update your version."

Sorry man. I wish you were back in game so I'd have someone to troll.

This sounds like it could be an issue with WinRAR. Did you recently install (or uninstall) WinRAR?

It could be that WinRAR is set as your default "extract a compressed file" software and it may not be cooperating with the installer. The installer then throws an error message in Taiwanese. Taiwanese not being a standard language pack, you would get the "?????" spam.

I'd check into this, and as a worst case, uninstall WinRAR and try again (I prefer 7zip for extracting .rar files myself, as it's freeware.)

A Guildie is having trouble, his gonna try Uninstalling WinRAR

Quoted from "Zavod;587899"

This sounds like it could be an issue with WinRAR. Did you recently install (or uninstall) WinRAR?

It could be that WinRAR is set as your default "extract a compressed file" software and it may not be cooperating with the installer. The installer then throws an error message in Taiwanese. Taiwanese not being a standard language pack, you would get the "?????" spam.

I'd check into this, and as a worst case, uninstall WinRAR and try again (I prefer 7zip for extracting .rar files myself, as it's freeware.)

I have to say you're wrong on this. I've known this guy for years and he's used winrar numerous times in the past to send me files. Until the new zone came out nothing ever happened with it, not suddenly there is a new line of code that is only affected by a completely third party program. Do you guys EVER take responsibility for the poor coding in your game? Almost every answer support or staff has ever given since beta has always been its something else's fault, but not our games. I remember a couple years ago when fai actually blamed the internet for players not being able to connect to the game servers.

Quoted from "Ziav;588011"

I have to say you're wrong on this. I've known this guy for years and he's used winrar numerous times in the past to send me files. Until the new zone came out nothing ever happened with it, not suddenly there is a new line of code that is only affected by a completely third party program. Do you guys EVER take responsibility for the poor coding in your game? Almost every answer support or staff has ever given since beta has always been its something else's fault, but not our games. I remember a couple years ago when fai actually blamed the internet for players not being able to connect to the game servers.

Um, I do *not* use nor have WinRAR installed. And in the close to *four* years that I've been playing this game, I have had precisely *one* failure to patch. *ONE*.

I have installed RoM on three different machines (two desktops, one notebook--which is too feeble to run the game; the install was essentially as a temporary emergency stopgap), and have also *reinstalled* on the two desktops several times, mainly to avoid problems with chapter content updates and additions. Again, I've had precisely *one* failure to patch, where the patch simply refused to install. Restarting the client and letting it patch itself fixed the problem.

It's possible that an update to WinRAR managed to mess something up, no matter how "reliable" it was previously, in that respect. You don't know, or you certainly haven't offered any evidence to the contrary. Since I don't use WinRAR, I don't happen to know, either. (I have a perfectly serviceable file management, Explorer replacement program called Directory Opus--our Aussie friends might know about it, since that's where it's from--that handles file compression and extraction natively. Recommended, even though it's a commercial, pay-for program.)

And it's well-known that relatively innocent third-party programs *can* affect the installation and patching processes--ask Kalvan about that, he seems to know a fair bit about how some a/v programs and firewalls can interfere with them.

Zavod offered a suggestion. Don't just dismiss it out of hand due to a lack of knowledge on *your* part.

Quoted from "Malignatus;588020"

Um, I do *not* use nor have WinRAR installed. And in the close to *four* years that I've been playing this game, I have had precisely *one* failure to patch. *ONE*.

I have installed RoM on three different machines (two desktops, one notebook--which is too feeble to run the game; the install was essentially as a temporary emergency stopgap), and have also *reinstalled* on the two desktops several times, mainly to avoid problems with chapter content updates and additions. Again, I've had precisely *one* failure to patch, where the patch simply refused to install. Restarting the client and letting it patch itself fixed the problem.

It's possible that an update to WinRAR managed to mess something up, no matter how "reliable" it was previously, in that respect. You don't know, or you certainly haven't offered any evidence to the contrary. Since I don't use WinRAR, I don't happen to know, either. (I have a perfectly serviceable file management, Explorer replacement program called Directory Opus--our Aussie friends might know about it, since that's where it's from--that handles file compression and extraction natively. Recommended, even though it's a commercial, pay-for program.)

And it's well-known that relatively innocent third-party programs *can* affect the installation and patching processes--ask Kalvan about that, he seems to know a fair bit about how some a/v programs and firewalls can interfere with them.

Zavod offered a suggestion. Don't just dismiss it out of hand due to a lack of knowledge on *your* part.

Umm, thanks for making yourself look foolish. I am talking about the original poster. You JUST showed up on this thread and my post is above yours. I really don't understand why you even begin to think I was talking about you, or even care anything about you all at. Go troll someplace else.

Quoted from "Ziav;588021"

Umm, thanks for making yourself look foolish. I am talking about the original poster. You JUST showed up on this thread and my post is above yours. I really don't understand why you even begin to think I was talking about you, or even care anything about you all at. Go troll someplace else.

Please do not attack other users.

This thread is to help the original poster resolve his patching issue - I've provided a possible problem, and a suggestion for a fix. We now must wait on the original poster of the thread to respond with this and/or other troubleshooting that he's done. I do not have WinRAR installed, I did not have a patching problem. Therefore, that's one way his system (which does not function) is different than mine (which did).

As that's the only decipherable part of the error message he's getting, let's see if we can approach this in a way that removes that as the cause of the problem - If we get a different error, we can then try other solutions based on that knowledge.

Quoted from "Zavod;588022"

Please do not attack other users.

This thread is to help the original poster resolve his patching issue - I've provided a possible problem, and a suggestion for a fix. We now must wait on the original poster of the thread to respond with this and/or other troubleshooting that he's done. I do not have WinRAR installed, I did not have a patching problem. Therefore, that's one way his system (which does not function) is different than mine (which did).

As that's the only decipherable part of the error message he's getting, let's see if we can approach this in a way that removes that as the cause of the problem - If we get a different error, we can then try other solutions based on that knowledge.

I know this person outside of the game. I have talked to him about it and it's not winrar. I have winrar on my system and it patched just fine. What I was saying is it makes no sense to say winrar is the problem when it has nothing to do with the game itself. IF it is the culprit then there is something in the patch coding that has created the problem. If it is the culprit many other users would be having the same issues, I haven't seen anyone else posting with the same problem.

The reason I posted what you quoted me is because no where in that thread has that person even posted, yet they came on and came after me. I was simply defending myself. If that's a violation of the forums rules, then he needs a ban also.

Well, if WinRAR is not the culprit, then unfortunately, I must return to my first advice - The game client has become corrupted, and a full uninstall and reinstall will be necessary.

ehhh i aint reading after what i posted, cbf.... But the guildie had WinRAR installed but he didn't.. Like he uninstalled it but there was a Folder somewhere that was still doing something with WinRar. im guessing hence the "?????" or which ever it was. i dunno, But he found the empty Folder and deleted it and it finished Patching correctly and he was in,

So even if you uninstalled it 4 years ago, there still might be that one single WinRAR folder screwing it up. i dunno, Ofcourse it's the Developers fault that it happened because no other patch has done it... But just remove the folder if you can find it and it should patch correctly.


*****
Windows 7 or Vista Start Search helps with finding the Empty Folder i believe
*****

Quoted from "Ziav;588021"

Umm, thanks for making yourself look foolish. I am talking about the original poster. You JUST showed up on this thread and my post is above yours. I really don't understand why you even begin to think I was talking about you, or even care anything about you all at. Go troll someplace else.

I'm going to be nice, though it's not as if you deserve it.

Read the first sentence in my reply to you. Then read the last sentence.

Both are accurate.