Really Gameforge..

Trainee

Location: Central Florida

Tuesday, February 5th 2013, 8:26am

Really..? My guild vault page 2 and 3 are gone..they were almost full. Will I get them back or am I pretty much screwed because I play on the US Server Reni.

Breathless
100 Warrior/100 Warden/100 Scout/ 100 Mage
Temporary leader of Whitesharks on Aeterna ^.^

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bmxguy32289

Beginner

Posts: 16

Location: Indiana

Occupation: Construction

2

Tuesday, February 5th 2013, 8:28am

Quoted from "MrNympho;587707"

Really..? My guild vault page 2 and 3 are gone..they were almost full. Will I get them back or am I pretty much screwed because I play on the US Server Reni.

ROM hates you as much as it hates me, lol

~~~ Laegolas ~ Reni ~ EDH ~ R75-S73-W33 ~ Top 35 dext/pa ~~~

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Rukifellth2792

Intermediate

Posts: 447

3

Tuesday, February 5th 2013, 11:44am

Quoted from "MrNympho;587707"

Really..? My guild vault page 2 and 3 are gone..they were almost full. Will I get them back or am I pretty much screwed because I play on the US Server Reni.

We had 5 and after Osha and Reni came back online, 2 through 5 were gone. We re purchased 2 of the pages to find it it did save the items. So it's just a matter of having to unlock them again if support can't help. Luckily before the latest content update I took the liberty of recording every single thing my toon had on him and also recorded our guild vault. So I gave our leader a link to the video and hopefully support might come through and restore our pages

New Sig Eventually

I Solo'd Horatio Tia 7-28-2012

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RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

4

Tuesday, February 5th 2013, 12:52pm

I have to check my alt guild. This is getting beyond the point of being annoying.

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MrNympho

Trainee

Posts: 80

Location: Central Florida

5

Tuesday, February 5th 2013, 6:08pm

Quoted from "Rukifellth2792;587714"

We had 5 and after Osha and Reni came back online, 2 through 5 were gone. We re purchased 2 of the pages to find it it did save the items. So it's just a matter of having to unlock them again if support can't help. Luckily before the latest content update I took the liberty of recording every single thing my toon had on him and also recorded our guild vault. So I gave our leader a link to the video and hopefully support might come through and restore our pages

So I have to pay twice to get my crap back. Wow, this is ridiculous. We need some gms that speak the same language as us.. everyone else gets that; why dont we?

Breathless
100 Warrior/100 Warden/100 Scout/ 100 Mage
Temporary leader of Whitesharks on Aeterna ^.^

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Gutterboy

Intermediate

Posts: 306

Location: Oregon

Occupation: Exotic Dancer

6

Tuesday, February 5th 2013, 6:36pm

Time to sell all my gear..

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MrNympho

Trainee

Posts: 80

Location: Central Florida

7

Tuesday, February 5th 2013, 9:19pm

Don't you just love how GM/CM can edit the post because there was "Masked Profanity" but don't address the freakin(i hope that's not considered profanity) issue. No wonder why so many people stopped playin. Half-decent Customer service is necessary in ANY business.

Breathless
100 Warrior/100 Warden/100 Scout/ 100 Mage
Temporary leader of Whitesharks on Aeterna ^.^

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bmxguy32289

Beginner

Posts: 16

Location: Indiana

Occupation: Construction

8

Tuesday, February 5th 2013, 9:24pm

Quoted from "mrnympho;587802"

don't you just love how gm/cm can edit the post because there was "masked profanity" but don't address the freakin(i hope that's not considered profanity) issue. No wonder why so many people stopped playin. Half-decent customer service is necessary in any business.

i like chicken

~~~ Laegolas ~ Reni ~ EDH ~ R75-S73-W33 ~ Top 35 dext/pa ~~~

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Malignatus

Master of All I Survey

Posts: 623

Location: The Land of Confusion

Occupation: Occupation: Foole

Mood: Squint

9

Tuesday, February 5th 2013, 9:32pm

Quoted from "MrNympho;587707"

Really..? My guild vault page 2 and 3 are gone..they were almost full. Will I get them back or am I pretty much screwed because I play on the US Server Reni.

According to one of the more Disturbed people here (zidlef), you can re-buy the vault pages and whatever was stored in them will still be there. While you'd have to collect and expend the materials, and spend the gold to re-buy them, it's not prohibitive. Check the materials/gold/guild stone costs here: http://www.theromwiki.com/Guild_Castles

Quoted from "MrNympho;587802"

Don't you just love how GM/CM can edit the post because there was "Masked Profanity" but don't address the freakin(i hope that's not considered profanity) issue. No wonder why so many people stopped playin. Half-decent Customer service is necessary in ANY business.

What you've forgotten or misremembered is that CMs and Mentors don't work for Gameforge Support, and they can't give you any direct assistance. They might make suggestions, such as to contact Support (hah) or to simply re-buy the vault pages.

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Zavod

Mentor

Posts: 128

10

Tuesday, February 5th 2013, 9:33pm

Quoted from "MrNympho;587802"

Don't you just love how GM/CM can edit the post because there was "Masked Profanity" but don't address the freakin(i hope that's not considered profanity) issue. No wonder why so many people stopped playin. Half-decent Customer service is necessary in ANY business.

Hello there,

I'm the one that edited the profanity out of the post in accordance with our forum rules. Unfortunately, I'm not a GM or CM, nor a member of Support. I'm just a volunteer.

Additionally, Support is not provided over the forums. As you've already put in a Support ticket on this issue, I'd recommend keeping contact with them, as they are the only ones who can correct or address your problem.

Edit: Malignatus above is correct as well - re-buying the pages makes the items re-appear as far as I've heard.