Yet somehow i've never had a problem downloading the game... but asking for them to pay you to fix a client that isn't really broken is kind of funny to me. Lol.
DL'ing RoM in 3 hours or less easy.
Lol? I too once thought it was a problem others dealt with, but of course not me. I've been playing since CH2, and have even successfully dl'd 5.0.5 a few times before. After all i have Fios fiber running through my garage...no way i could have an issue with a downloaded file right?,.. Wrong. It turns out my fate was the same as the leaders of my two previous guilds, who both used to spend thousands of dollars on this game, until one day, during different patches mind you, they both ran into brick walls and never were able to get the game running again. You might be thinking youre smarter than them, but they are both pretty sharp. They are both wizards at computer programming, one even writes code for popular video games, but they reached points where they had had enough of RW or Frogster and quit. No they werent actually banned. The ended up just giving over their account information to the remaining friends left playing the game and moved on to GW2.
Nah i dont care too much about the diamonds. I am just giving RW an opportunity to respond in a way that shows they even remotely care about fixing their problem or making their game more robust, and keeping this game alive. otherwise the evidence just points to the fact that they dont give a rip about you, me, or any other customer. Thats really sad because i had just been giving them props about the some of the new content rolled out in Ch6 before i was reminded that they're only 90% there and the remaining 10% is crushing this game's potential.
Funny though you say the client isnt broken.... Say it three times and click your heals... Maybe that'll help.