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1

Friday, August 30th 2013, 10:33pm

Servers down?

At about 8:30 AM Central time, I was in Front Line Camp to go do some dailies, and suddenly I was logged out, and now about 7 hours later, I still can't log in, getting error messages saying "Connection lost, please check connection or firewall setting".

Is anyone else able to log in?

SaitoHajime

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2

Friday, August 30th 2013, 11:53pm

You might want to add a server.

3

Saturday, August 31st 2013, 5:31am

Not sure what you're saying about adding a server. I launch the game, and when the Account Name and Password screen comes up and I click Log In, there is the normal message saying "Obtaining Server List" then after a couple of seconds I get the Connection Lost message. I can't even get to the list of servers to choose which one to play on. It is about 10:30PM local time, and this has been going on since about 8:30AM. My internet connection is just fine - any other program using the internet is working great. I don't see how it could possibly be my firewall because I've been playing the game all this time and have changed nothing in the firewall permissions.

Just so we're clear, I'm not new to the game by any means (as the number of posts in the forum might suggest). I have two toons between lvl 50 and lvl 60, plus 2 more around lvl 15. I've been playing the game for some time so this is not a noob question from not understanding the game.

This post has been edited 1 times, last edit by "Mormerilwen" (Aug 31st 2013, 5:40am)


Kalvan

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4

Saturday, August 31st 2013, 8:20am

I believe Saito wanted you to specify a particular server, the one you usually play on.

I was able to log in around 10:20 Central time with no issues at all.
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Sajier

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5

Wednesday, September 4th 2013, 11:11pm

Hello, :( I am sorry this may not be the place to 'report' an stuck on the loading screen to Grimdal server, it keeps telling me I have used the incorrect pssw, but as far as I know I have not changed it from when I recorded it almost 4 yrs ago..now I am stuck on going to that server, probably because I accidently left on the checkmark on 'record server', I tried sending in a report to support but got this message back from the send new pssw, Due to security reasons we cannot confirm whether we know this email address or not. Please simply check your inbox for our email and confirm the process by clicking the link in the email. Thank you.

So now I am stuck..cannot log back on to go to my regular server as my account is directed to go to the 'Grimdal' server, but will not recognize the pssw I have for it... :(


Been waiting on the any communication to my email, for about an hour now. Sorry if this is the wrong way to going about trying to get some help on this. Been playing for about 4-5 yrs now. Really just enjoy the beauty of the game... Not sure why ppl would want to get their char to 50 in 15 mins or in 5 for that matter...if thats possible. :eek: Any and all help on this issue would be greatly appreciated please!!!!
Cutter

6

Wednesday, September 4th 2013, 11:21pm

Hello, :( I am sorry this may not be the place to 'report' an stuck on the loading screen to Grimdal server, it keeps telling me I have used the incorrect pssw, but as far as I know I have not changed it from when I recorded it almost 4 yrs ago..now I am stuck on going to that server, probably because I accidently left on the checkmark on 'record server', I tried sending in a report to support but got this message back from the send new pssw, Due to security reasons we cannot confirm whether we know this email address or not. Please simply check your inbox for our email and confirm the process by clicking the link in the email. Thank you.

So now I am stuck..cannot log back on to go to my regular server as my account is directed to go to the 'Grimdal' server, but will not recognize the pssw I have for it... :(


Been waiting on the any communication to my email, for about an hour now. Sorry if this is the wrong way to going about trying to get some help on this. Been playing for about 4-5 yrs now. Really just enjoy the beauty of the game... Not sure why ppl would want to get their char to 50 in 15 mins or in 5 for that matter...if thats possible. :eek: Any and all help on this issue would be greatly appreciated please!!!!

Wait. You haven't changed your game password in 4 years? Might wanna take care of that pretty quick.

Sajier

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7

Thursday, September 5th 2013, 12:17am

Yes, I changed my pssw...quite a while ago, tho, how many times a yr or month am I suppose to change it?
Cutter

8

Thursday, September 5th 2013, 1:00am

Yes, I changed my pssw...quite a while ago, tho, how many times a yr or month am I suppose to change it?

I try to change mine every few weeks. Any longer than a few months is going way to long.

Sajier

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9

Thursday, September 5th 2013, 2:51am

I try to change mine every few weeks. Any longer than a few months is going way to long.
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Ok where do I go to change my ingame pssw? support who has not responded to my last request yet?
Cutter

Sajier

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10

Thursday, September 5th 2013, 5:02am

Ok where do I go to change my ingame pssw? support who has not responded to my last request yet??? :(
Cutter

11

Thursday, September 5th 2013, 10:24am

Log in Server and/or Indigo Server down? getting same message as the OP

Yrcanos

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12

Thursday, September 5th 2013, 2:01pm

Log in Server and/or Indigo Server down? getting same message as the OP

Maintenance date change