Runes of Magic US / AU

Yep right there with ya, after seeing your post I went and tried to claim one of my freshly obtained Adventure Pack Codes and wa laa that wonderful statement of

"REDEEMING OF CODE HAS FAILED" so let me see this has NOTHING and let me repeat it again NOTHING TO DO with my code expiring unless you got that timer on a short lease like what less than 48 hours of purchasing a card we have to redeem our bonus cards?

Really tiresome, this is now going to be the third time that my codes( in this case only one code ) has been rejected due to some reason never explained.


What was that statement by a poster once. "When what your doing to fix what was wrong is not working, your doing something wrong."

last time this happened I had to get in touch with zeevex. the folks at rom didn't actualy respond to the issue for the length the problem went on " about 10 days"

Rather than post here I suggest you POST in the zeevex forums. you might have better luck than you will waiting for Mica to respond here

Yea Saum I know the drill and already did my reporting to support...gameforge/Zeevex.

Think if this keeps up Zeevex may drop support of RoM????

I bet they are getting a bit tired of the constant screw ups by Gameforge as well, cause you know they dealing in Real World business with them, which means mistakes that keep happening such as this pushes the consumer to use other forms..........so basically when these errors happen trust in Zeevex and Gameforge is both lost.

And I feel like the fool for returning and playing the last two/three months. But think this is enough for me now.

I hear you there. Zeevex is my preferred way of buying diamonds. the Adv Packs are worth more than the diamonds at end game sure would be a shame for them to take that away.

Hey just for the info.

Zeevex replied to my ticket already stating that the issue has to do with the updating of the website that Gameforge is doing or done and that everything should work properly once they are done...blah blah blah.

Wish Gameforge would have made some type of announcement about the bonus code page not working.

Thought they were better at communication but guess not =/

I got the same response from them

Well got a pretty fast response from support over this but was just a funny response.

Did anyone else get a response that tells you have to redeem the code in game?

Hmm is this a new?

So we can just put the code we receive right from Zeevex page into the Voucher ID and not use a
Password?

So I replied with a complaint to them closing my ticket with that response.

I can tell you when I try and paste my code into the redeem section on the website I get a little red pop up that says

"this is not an Obligatory field"

Hello

Support have been informed about the case.
Please, open Support tickets for each case and they will assist you in redeeming your codes.

Thank you.