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Beginner

Friday, November 8th 2013, 5:48am

Osha Server Difficulties

At about 10pm EST, the message "Zone is not open" was given for the minigame instances (both Malatina's and Goblin Mines as well as the Jolius festival game), Miller's Ranch, and some instances including Bethomia and Windmill (some are still open such as Treasure Trove); this issue is still persisting through 11:45 pm EST. Good news is that mail, AH, residence, and guild castle are still open/functioning however it is frustrating that it has only been a couple days of everything being in working order after the previous maintenance.

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SaitoHajime

Unregistered

2

Friday, November 8th 2013, 6:32am

We're investigating atm. A couple of more zones seem down too.

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lytol1639

Trainee

Posts: 54

Location: Yorkshire

3

Friday, November 8th 2013, 9:28am

Servers down?

logged into Artemis transported to do butterflys daily then boom kicked from server, tried logging back in says server not available. Any idea how long there going to be down for?

Chaosjet
56/55 Scout/Rogue - semi retired
Oblivion - Artemis

Hellabad
50/50 Champion/Rogue
Fractured - Artemis

Helldwarf
60/60/21 Warlock/Priest/Rogue
Fractured - Artemis

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SaitoHajime

Unregistered

4

Friday, November 8th 2013, 9:43am

3-4 servers were shortly down which also showed up on mmoserverstatus.
IT is already informed, what a great thing to start the day with (happened at roughly 9am german time, exactly the start of their day ;-) )

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SirGreyghost

Beginner

Posts: 45

Location: Panama City Beach FL

Occupation: LE

Mood: Cursing

5

Friday, November 8th 2013, 9:46am

Four servers went offline and Reni server is back to last weeks mess. Looks like the Devs can't be relied upon to fix this. No, I'm not QQing, I'm stating the obvious facts. This isn't directed at the management, just the developers. Can someone pass this along? Get it fixed. :rolleyes:

Cool, nevermind then.

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Hipocrates

Trainee

Posts: 157

6

Friday, November 8th 2013, 9:48am

ATM in Palenque we are unable to get into house or guild castle. Also channel 2 and 3 gone

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Izabelle

Beginner

Posts: 3

7

Friday, November 8th 2013, 10:21am

Servers Down

Artemis, Govinda, Grimdal and Indigo have all gone down. Interestingly this happened minutes after my internet started to cut out repeatedly which is never an issue for me. Any available information on this issue?

/Merged - Beren

Izabellemarie ~ Tarrasque ~ Artemis

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Beren

Board Administrator and Super GameMaster

Posts: 354

Location: Unknown

Mood: Evil

8

Friday, November 8th 2013, 10:27am

HIya,

See post #2 above.

We are aware of ongoing issues and IT is looking into it.

~ Beren

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

GS/Bot/Cheat - Report Tool

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Izabelle

Beginner

Posts: 3

9

Friday, November 8th 2013, 10:33am

Good timing!

Thank you so much for the timely reply! Fantastic that the issue came up when everyone at GF is bright-eyed and bushy-tailed.

I'm very much a noob concerning making posts so i apologize in advance for any repeat posts and such.

Izabellemarie ~ Tarrasque ~ Artemis

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Addman

Trainee

Posts: 63

Location: Thalia (Australia)

10

Friday, November 8th 2013, 10:59am

Have just logged to Thalia (AU) server and found myself unable to leave my house and no one else in the guild is logged.

Am assuming this is a the same problem as reported by others today but no mention of Thalia. Also note that the advertised sale has not kicked in which would appear to be part of the same problem (at a guess).

Note that I can't give an estimate of the time this has been an issue or get anyone else to post confirmation - no-one is responding to messages so assuming all afk. Reported as soon as I have become aware of it.

Cheers

Addman...

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Beren

Board Administrator and Super GameMaster

Posts: 354

Location: Unknown

Mood: Evil

11

Friday, November 8th 2013, 11:05am

Quoted from "Addman"

Have just logged to Thalia (AU) server and found myself unable to leave my house and no one else in the guild is logged.

Am assuming this is a the same problem as reported by others today but no mention of Thalia. Also note that the advertised sale has not kicked in which would appear to be part of the same problem (at a guess).

Note that I can't give an estimate of the time this has been an issue or get anyone else to post confirmation - no-one is responding to messages so assuming all afk. Reported as soon as I have become aware of it.

Cheers

Addman...

Thank you for the information. We will pass it on as well.

~ Beren

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

GS/Bot/Cheat - Report Tool

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Lemonater

Professional

Posts: 615

Location: In a house

Occupation: Christian

12

Friday, November 8th 2013, 12:18pm

Outta morbid curiosity, be there a layman's explanation that yer done could share wit the players as to what the problem be, since this do seemeth ter be a recent yet ongoin issue wit the game? Obviously, we no can do anythin bout it, but it done seemeth ter be happenin rather frequently, so it do be drivin me interest.

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aardvark3

Professional

Posts: 866

Location: reni server

Occupation: retired

13

Friday, November 8th 2013, 12:56pm

The explanation is very simple the event caused all these problems last year and they were unable to fix it. So instead of fixing it before putting it up again this year they just ran it again hoping it would work. Just dump the event it is far better to have no event and a working system than this mess.

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SaitoHajime

Unregistered

14

Friday, November 8th 2013, 1:06pm

The pumpkin festival does not cause problems like that on other servers so it's unlikely to be the issue.

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sertet

Professional

Posts: 796

15

Friday, November 8th 2013, 3:29pm

Yet it's been said that patches from runewaker affect servers differently in production compared to testing so... that isn't exactly "unlikely"

A real sysadmin knows how to change the time.
If you make the same mistake while trying to make up for the previous one, you are doing something wrong.

As much as I'd love to say I offer consulting services, the scope of things broken is too large.

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vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

16

Friday, November 8th 2013, 4:10pm

Patches affecting different systems differently is not just not unlikely, it is nearly universal. Not just in ROM, everywhere.

On topic - I don't think ROM can reconfigure itself to drop channels, which is what happened on Reni. One channel only. Looks like they dropped to configuration that was at least partially working so they can concentrate on known servers.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

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ghostwolf82

Professional

Posts: 859

Location: Kalvans Trunk

Occupation: It's dark in here

17

Friday, November 8th 2013, 9:29pm

Really simple way to test if it is the pumpkin festival or not... remove it, if the problems go away then you know the solution is to never run the festival again unless RW fixes it. If the problems persist even with the festival gone, then it is something deeper. That is the only way to really test this theory, even though those of us who have been here the last couple years already know it is the festival since this is a recurring pumpkin festival issue.

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aardvark3

Professional

Posts: 866

Location: reni server

Occupation: retired

18

Friday, November 8th 2013, 9:40pm

How can you explain that every year when the Pumpkin Festival takes place the same problems happen on the same servers and when it is over they go away?

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vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

19

Friday, November 8th 2013, 10:23pm

Pshaw! Wolfie, you are one of the oldest actively posting people, probably one of the most veteran players of the game. When was the last time a patch was removed? Not reversed, as in superseded by a new patch that undone the feature; but actually removed?

Software doesn't work that way. If I install brand new spanking version of just about any package out there and I hate it, I might be able to uninstall it and install the old version that I liked... but I never see options to revert to old version otherwise.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.