Servers Not Available

Murkalael

Intermediate

Posts: 487

Location: Santo Andre - SP - Brazil

Occupation: Computer Fix Technician

81

Sunday, November 24th 2013, 6:04pm

To make it short, any ET for everything to be back on?

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poyznelf

Beginner

Posts: 4

82

Sunday, November 24th 2013, 6:33pm

Quoted from "SaitoHajime"

Todays problems are not limited to RoM US. Or even RoM at all.
Maybe we can give out more details later, maybe not. Not for me to decide and this is as much detail I can give atm.

Meanwhile we're working on getting the stuff back online and the zones/services back on those servers who are still online.

I find this interesting when I am having no other trouble on the web. No other website I go to is experiencing this issue. Buy some new hampsters please.

Server: Govinda (lolz)
Guild: Heavensfury (rip Ominpresent)
Toons: Cleansingbubbles (92/90 P/M) :phatgrin:

alt was Laizysusan (62/62/55 P/K/M)
Alt: Ifuseekamy (58/51 M/R)
Alt: Ironcupcake (58/50 Warrior/S)

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Jguy

Intermediate

Posts: 493

Location: Chicago Area, IL, USA

83

Sunday, November 24th 2013, 6:41pm

I'm trying my hardest not to be/sound negative here...

but if is it indeed interweb troubles....and assuming all the servers are hosted in the same datacenter....why are only some of them having problems and not others? I am of course assuming they're all plugged into the same switch?

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SaitoHajime

Unregistered

84

Sunday, November 24th 2013, 6:54pm

No idea. And see above, it is not only RoM this time having troubles today, let alone just RoM US like the past weekends.
It affects other GF games too, MMOs/Browsergames and whatnot. Even the IRC server for OnlineGamesNet had problems earlier.
Anything but the RoM US servers are not in the same DC, since the RoM EU servers and others are in a DC in DE and had problems too, same as other GF games.

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Wíldleonheart

Beginner

Posts: 1

85

Sunday, November 24th 2013, 8:43pm

Boy, i sure hope this gets fixed soon. =/

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jaelura

Beginner

Posts: 34

Location: Northern New York (where the dairy cows are)

Occupation: Zoo Keeper...I mean Mom / Pharmacy Tech. / Student

86

Sunday, November 24th 2013, 9:05pm

Quoted from "Wíldleonheart"

Boy, i sure hope this gets fixed soon. =/

Me too...I am having to play another game instead

...I had taken a break from RoM for a while only to come back to problem after problem...I don't like it lol. I am playing EQ right now and there's no issues but I am sure they've had their share of things of this nature before.

*** To you guys that fix our game, Please hurry as fast as possible so we can play. And in advance, thanks for doing the best you can to make it happen, I know it can't be easy trying to do what everyone wants.*** :beer:

Jaelura... "We have two ears and one mouth...so we can listen more than we speak!" --unknown

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ghostwolf82

Professional

Posts: 859

Location: Kalvans Trunk

Occupation: It's dark in here

87

Sunday, November 24th 2013, 9:25pm

Just as a note, I am crashing... a LOT ...today. I normally get maybe one crash a day, if that. Today I am already at 7.

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Choralone42

Intermediate

Posts: 177

Location: In my basement man cave.

Occupation: If I told you I'd have to kill you.

88

Sunday, November 24th 2013, 9:25pm

Even though downtime sucks I give GF a +1 today for being active in the forums acknowledging that something is going on and is being worked on. :thumbup:

So many times in the past we would go for days (or much longer!) with absolutely NO communication.

WTB name change on my alt toon due to P/S IB nerf.

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sertet

Professional

Posts: 796

89

Sunday, November 24th 2013, 9:27pm

Quoted from "Jguy"

I'm trying my hardest not to be/sound negative here...

but if is it indeed interweb troubles....and assuming all the servers are hosted in the same datacenter....why are only some of them having problems and not others? I am of course assuming they're all plugged into the same switch?

Quoted from "SaitoHajime"

No idea. And see above, it is not only RoM this time having troubles today, let alone just RoM US like the past weekends.
It affects other GF games too, MMOs/Browsergames and whatnot. Even the IRC server for OnlineGamesNet had problems earlier.
Anything but the RoM US servers are not in the same DC, since the RoM EU servers and others are in a DC in DE and had problems too, same as other GF games.

As much as the internet is "all connected", different issues across the internet does not absolve a recurring issue with gameforge's US servers. Or do you mean to say that all those other services and providers had issues on the same timeframe as gameforge?
Maybe the consistent problems being seen are due to a lack of capability for running all the software gameforge haphazardly acquires without any documentation.
This is what, the 7th time the same 4 servers go down in the same fashion as well as the other 3 losing functionality in game? I will say this is an amazingly consistent failure, is it part of the new sales rotation?

A real sysadmin knows how to change the time.
If you make the same mistake while trying to make up for the previous one, you are doing something wrong.

As much as I'd love to say I offer consulting services, the scope of things broken is too large.

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sleze

Trainee

Posts: 113

90

Sunday, November 24th 2013, 9:31pm

At least a notice on the main website and a new thread (this one started several weeks ago) should be in order from a Mentor or GF employee detailing which servers are down, which zones are down in the servers that are up, a ballpark ECD and maybe a general description of the problem. The vast majority of the people that actually use these forums are somewhat technical and would appreciate even a little taste of transparency (hardware failure, issue with ISP, DDoS event, disgruntled admin pee'd on server farm, etc.).

It would take all of 5 minutes to do.

I don't support 1 Server. I just like the Anagram - GOAT GRIP!

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Bakken

Professional

Posts: 710

Location: Canada

91

Sunday, November 24th 2013, 9:41pm

Quoted from "sleze"

At least a notice on the main website and a new thread (this one started several weeks ago) should be in order from a Mentor or GF employee detailing which servers are down, which zones are down in the servers that are up, a ballpark ECD and maybe a general description of the problem. The vast majority of the people that actually use these forums are somewhat technical and would appreciate even a little taste of transparency (hardware failure, issue with ISP, DDoS event, disgruntled admin pee'd on server farm, etc.).

It would take all of 5 minutes to do.

^ ^ ^ ^ this

been one of my biggest issues with this company. I'd like to know if it was something they couldn't do anything about like getting DDoS'd or did they just mess up or did the janitor hit the server cable with his vacuum? WHATS GOING ON MAN?

Runes of Magic - Siege war video

Everybody Needs a Ninja

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ruisen2000

not a wallet warrior

Posts: 4,052

Location: here

Mood: Blink

92

Sunday, November 24th 2013, 10:15pm

Quoted from "SaitoHajime"

No idea. And see above, it is not only RoM this time having troubles today, let alone just RoM US like the past weekends.
It affects other GF games too, MMOs/Browsergames and whatnot. Even the IRC server for OnlineGamesNet had problems earlier.
Anything but the RoM US servers are not in the same DC, since the RoM EU servers and others are in a DC in DE and had problems too, same as other GF games.

Why does it not affect non-GF games? Unless someone is targeting a DDoS at Gameforge...

Noblewarrior
lv 98/98/89/60 M/W/P/K
Kikosi 98/50/60 Wl/Ch/M
the fail clothie tank~

Inactive

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clvanbeek

Beginner

Posts: 18

93

Sunday, November 24th 2013, 10:25pm

Quoted from "jaelura"

So, how's EQ compare? Seems after many hours all I've learnt is that I obviously wasn't alowed to make my previous post as it was removed, hopefully this one will make it through.. I mean, what are gamers to do if we can't play game but talk about games...

Quoted from "jaelura"

Quoted from "Wíldleonheart"

Boy, i sure hope this gets fixed soon. =/

Me too...I am having to play another game instead ...I had taken a break from RoM for a while only to come back to problem after problem...I don't like it lol. I am playing EQ right now and there's no issues but I am sure they've had their share of things of this nature before.

*** To you guys that fix our game, Please hurry as fast as possible so we can play. And in advance, thanks for doing the best you can to make it happen, I know it can't be easy trying to do what everyone wants.***

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SgtStriker

Trainee

Posts: 70

94

Sunday, November 24th 2013, 10:37pm

Quoted

No idea. And see above, it is not only RoM this time having troubles today, let alone just RoM US like the past weekends.
It affects other GF games too, MMOs/Browsergames and whatnot. Even the IRC server for OnlineGamesNet had problems earlier.
Anything
but the RoM US servers are not in the same DC, since the RoM EU servers
and others are in a DC in DE and had problems too, same as other GF
games.

Quoted from "sleze"

At least a notice on the main website and a new thread (this one started several weeks ago) should be in order from a Mentor or GF employee detailing which servers are down, which zones are down in the servers that are up, a ballpark ECD and maybe a general description of the problem. The vast majority of the people that actually use these forums are somewhat technical and would appreciate even a little taste of transparency (hardware failure, issue with ISP, DDoS event, disgruntled admin pee'd on server farm, etc.).

It would take all of 5 minutes to do.

After checking ROM's Facebook and Twitter pages and finding no update, it is affecting more than ROM....Like GF's ability to update them also.

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Lifefire

Master Procrastinator

Posts: 442

Location: Miami

Occupation: Diesel Mechanic (semi-trucks/tractor-trailers)

95

Sunday, November 24th 2013, 10:44pm

how about instead of worrying about updates, just go play something else til the servers come back up, ive been playing games on my phone for hours and the time went by quick... just remember, servers may have crashed but once they are back up it means we get fresh world bosses to kill again... MORE PROOFS FOR ETERNAL!

LifeFire - Eternal - Grimdal
Mage/Priest/Knight
82/82/82
Give a macro, Take a Macro
Lifefire's Collections

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Beren

Board Administrator and Super GameMaster

Posts: 354

Location: Unknown

Mood: Evil

96

Sunday, November 24th 2013, 11:18pm

[Update]

The servers that were previously unavailable are now back online.
We are still awaiting word on info related to Reni, Osha and Palenque zone issues.

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

GS/Bot/Cheat - Report Tool

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Mrpushpop

Master of the Storyteller

Posts: 800

Location: Indigo - The small and feisty server

Mood: Mellow

97

Sunday, November 24th 2013, 11:31pm

On Indigo we cannot get into houses, guild castle, minis etc....

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Zombolini

Forum Zombie. Beware.

Posts: 222

Location: Portland OR

Occupation: Zombie General Dorvex

98

Monday, November 25th 2013, 2:45am

Any respectable game wouldn't let their game go down for OVER 24 HOURS!

Much less have to send a letter to ask permission to fix a problem keeping out a ton of players.

Quoted from "Beren"

[Update]

The servers that were previously unavailable are now back online.
We are still awaiting word on info related to Reni, Osha and Palenque zone issues.