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Dimax

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Thursday, February 20th 2014, 10:58pm

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Hi just wondered what the turn around time was for support tickets. Have a account Locked one of the Toon names is Gotscrewed. Im on another account in game if you would like to talk to me Directly US server Artemis Toon Bekan. Any reply would be awesome. Thanks <<Just want to get back into the game again>> just not really incline to start all the way over. Thanks!!!

Masterkami

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Friday, February 21st 2014, 1:22am

Depends on the queue thats going on.. can take a day up to a month. You can always see if there is a GM or CM on the IRC chat room, it can help some depending on the ticket, but its up to them. I know the feeling of not wanting to start all over :)
hope it gets resolved for ya. have a good one.
Artemis

Dimax

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Friday, February 21st 2014, 1:25am

"Depends on the queue thats going on.. can take a day up to a month." Holy crap!!!

Masterkami

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Friday, February 21st 2014, 1:36am

lol yea. sucks sometimes. but priority goes for I think their new "hackers/ botters" tickets.. and then bugs. I dont know how hi the "locked out of my account" ones go.. try the IRC .. they are on now. well some
Artemis

Dimax

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Friday, February 21st 2014, 1:41am

Yeah trying to get the java to install the plugin

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