Runes of Magic US / AU

Wednesday, March 5th 2014, 2:51pm

Current Artemis Issues

i login select server but when it come to picking my character the game is refusing to load them on either of my accounts :/

im on artemis server as well failed to mention that

Edited title to allow users to more easily find thread. - Beren

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Wobbrs

Beginner

Posts: 6

Wednesday, March 5th 2014, 2:52pm

Same =(

Wobbrs - 82/82/60 R/S/M

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zerisama

Beginner

Posts: 13

Location: Hiding in the ventilation ducts . . .

Wednesday, March 5th 2014, 3:00pm

Me, as well.

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Board Administrator and Super GameMaster

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

Location: Unknown

Mood: Evil

Wednesday, March 5th 2014, 3:00pm

Hiya,

We are aware of the issue related to Artemis server and IT has been informed.

As soon as we get new information, we will relay it to you here and in IRC - US Channel

We are sorry for any inconvenience this has caused.

~ Beren

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Limcrath

Beginner

Wednesday, March 5th 2014, 3:07pm

Ty Beren

just wanted to make sure ya knew

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Azathor

Beginner

Posts: 18

Wednesday, March 5th 2014, 3:13pm

Aye, Saito and Beren informed us immediatly and we - hmm, let's say we took care IT knows about and fix it.

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Apricots

Beginner

Posts: 2

Wednesday, March 5th 2014, 4:26pm

Still cannot login to Artemis

Quoted from "Azathor"

Aye, Saito and Beren informed us immediatly and we - hmm, let's say we took care IT knows about and fix it.

Game still stuck on "loading character data" . Can log into other servers fine...Just Artemis.
Thank you...fixed now..can log in.

This post has been edited 1 times, last edit by "Apricots" (Mar 5th 2014, 4:33pm)

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Board Administrator and Super GameMaster

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

Location: Unknown

Mood: Evil

Wednesday, March 5th 2014, 4:39pm

I was just able to log on to Artemis as well.

Hopefully this means the issue is fixed.

Thank you again for your patience.

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zerisama

Beginner

Posts: 13

Location: Hiding in the ventilation ducts . . .

Wednesday, March 5th 2014, 4:51pm

It's definitely fixed for me, too. Awww yeah.

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Mrjoshua29

Trainee

Posts: 86

Location: Ohio

Wednesday, March 5th 2014, 11:52pm

Not for me yet still having problems.

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Board Administrator and Super GameMaster

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

Location: Unknown

Mood: Evil

Wednesday, March 5th 2014, 11:57pm

We are aware that these issues have resurfaced and will be notifying those who can fix it.

Once we have any news, we will inform you via this thread and IRC.

Again, please stay patient.

~ Beren

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christinefl

Beginner

Posts: 14

Location: USA

Occupation: Noob

Wednesday, March 5th 2014, 11:59pm

i was fine all day and now i logged out and i can not log back in to Artemis.

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Perelynn

Beginner

Posts: 29

Location: Toronto, Canada

Occupation: Video games testing technician

Thursday, March 6th 2014, 12:12am

Stuck on the 'Loading Character Data screen' as well on Artemis.
And before the problem started happening, the right-click was not working on the char. I tried opening mats I farmed from the guild forge.

The Trophymaker

This post has been edited 1 times, last edit by "Perelynn" (Mar 6th 2014, 12:28am)

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barbaraz

Beginner

Thursday, March 6th 2014, 12:18am

same here cant get past loading char. data

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Jhordan

Trainee

Posts: 76

Thursday, March 6th 2014, 12:37am

Same here. I logged in around noon (Central Time) and easily got in with no problems. Now, it is after 5:00 and I have been stuck on the "Loading Character Data" screen for more than a half hour. Artemis server.

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Mindreaver

Beginner

Posts: 1

Thursday, March 6th 2014, 12:46am

Had the same issue. Did well till I signed off around 4pm central then attempted to sign on again after 5pm

--Update
Back up now at 7:15.

This post has been edited 1 times, last edit by "Mindreaver" (Mar 6th 2014, 2:16am)

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SuperiorFlash

Beginner

Posts: 45

Location: in my house

Occupation: something something dark side

Mood: Unsure

Thursday, March 6th 2014, 1:18am

Just tried to log in on 2 different accounts. First account was stuck on loading character screen like everyone else. 2nd account managed to get passed it to where I can actually see my character list. Once I tried entering world, it says the current zone im in is not available. "Would you like to enter Howling Mountains from Pioneer Colony?" I clicked confirm quite a few times and it did nothing. I waited a few minutes and clicked confirm and was able to enter world.

_{Term - 85/77/61 m/p/w

Guild - Silentjustice}

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barbaraz

Beginner

Thursday, March 6th 2014, 1:56am

im still stuck at loading char. data

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Board Administrator and Super GameMaster

RoM Terms of Service| Forum & Game Rules and Guidelines | Support Portal

Location: Unknown

Mood: Evil

Thursday, March 6th 2014, 2:37am

Hi everyone,

After restarting Artemis it appears there are still a few issues that will need to be addressed in the morning when staff arrives to work in Germany.

At the moment, the "loading character data" seems to be resolved (for some) but some things that appear to be not functioning properly are mail, houses,guild castles and AH.

We wish we had better news to tell you this evening, but that is all I know for now.

We will keep you informed as much as possible related to this via this thread and IRC.

Thank you for your understanding and patience.

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Limcrath

Beginner