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1

Monday, June 2nd 2014, 12:23am

I need help with contacting support

Not sure where to put this thread. Hear is my situation i try to login to my account and it tells me to contact support, but when i use the login ID and password for customer support it does not recognize my ID and password. What am i doing wrong shouldn't contacting support be the same login info as when you buy diamonds?

2

Monday, June 2nd 2014, 1:45am

IIRC, support site needs separate registration.
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.


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3

Monday, June 2nd 2014, 2:19am

vfwiffo is correct.

Support site needs a separate registration procedure but you can (and should) use your Runes of Magic account email address to register an account with support.

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