Redeem Code still not functioning

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richm198030

Beginner

Posts: 6

Location: Here there every where !!

Occupation: Disabled.

Sunday, August 17th 2014, 4:32pm

Redeem Code still not functioning

Come on, please fix the Redeem Code part of us.runesofmagic.com, =(. I have bonus items on Zeevex and the maintainers of Zeevex only keep them in your account for so long then they're gone. I could really use those marking inks and transportation stones, thanks!

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SaitoHajime

Unregistered

Sunday, August 17th 2014, 6:09pm

Open a Support Ticket , the codes need to be redeemed manually.

=> http://support.us.runesofmagic.gameforge.com/

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richm198030

Beginner

Posts: 6

Location: Here there every where !!

Occupation: Disabled.

Sunday, August 17th 2014, 8:44pm

Not sure what you mean by that, manually? I put in a support ticket.

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BlankMinded

Professional

Posts: 793

Sunday, August 17th 2014, 9:04pm

The support personnel enter the code in manually to generate the in-game voucher id/password, rather than allowing players to do it themselves. Apparently there was some sort of abuse of the system (who knew?) I suggest redeeming in bulk and storing the items so you have them when you need them -- ifyou run out, you will have to wait 1-2 business days before support emails you the in game information.