yeah it won't even let me create an account with the same email, since I already have a an account with this. I am starting to remember why I quit playing...I am going to give this 12 more hours...then I am off to another game if it cant be resolved.
let me detail it out;
1. can't remember my main account user name
2. I have an alt account seems both be on same email
3. it asks for account name (wont take email) to get customer support
4. it won't let me create a new account just for customer support as it sees the email already has an account
5. I can log into my alt account fine and look at guild roster to see my other toons
6. since I have made a few attempts to recover passwords now it has looked me out from even attempting (which is weird it sees that but wont let me submit a ticket in the first place, now it just wont let me submit cause it recognizes my email has been used to reset passwords too often?? with)
7. I emailed the info email addy (not sure if it is setup to receive email) looking for help also
8. even posted on FB, got no response
Make sure to use the same email as the email your game accounts are linked to
Gameplay Support »
Should I come back to this game?
(Apr 17th 2015, 10:00pm)
