Runes of Magic US / AU

Ewwww, yup

Just tried to log my toon in and no go - full loading
bar but no joy at the end - I know she's in her house - I'll assume
houses are still down and that's the problem.

Heh, I'm not sure I even have a toon that's not in a house.


Edit: Yeah, found the toon I purposely started leaving outside her house back after the last big fiasco and she loaded into Varanas as usual.

the issues should be fixed now and we apologize for any inconvenience this may have caused.

Quoted from "Isopod"

Quoted from "Isopod"

the issues should be fixed now and we apologize for any inconvenience this may have caused.

The problem is still there on Osha I am from Australia and the loading bar is full as described above but not logging character. This is the 3rd day in a row there have been issues. Problems have ranged from not finding server list, getting server list but no characters load or a mixture of these plus other malfunctions I forget right now. Actually I returned to this game after a 4 year hiatus and this really makes me want to leave the game forever even though I spend on diamonds.

For the past 4 weeks there has been nothing but problems with login etc on the Osha server and obviously nothing has been done. Do you care about your player base? Or are we too few to actually extract the thumb and fix it properly. And don't tell me it's all fixed when we get continued problems ALL THE TIME!
Yes I am mad, Please fix the Osha problems once and for all time. By the way I have all relevant ports forwarded, Now on Optic Fibre NBN, a very high specced computer, no trojans or viruses and no conflicting programs. This is all your end.




Now I got in just to deal with 30k MS lag spikes. To be honest I test the ping to Miami all the time and most times it is ok but sometimes it is really bad. What's the problem with the hops from Australia to Miami? Something needs to be optimized somewhere along the line.


Now 680000 MS ping this is ridiculous.


Now 2 million ping and rising I mean what the heck!!


And now disconnected and cannot enter world. This is 3 consecutive days my crops have been destroyed by server issues.


Now stuck on Connecting to Server message. Just did a speedtest.net to Miami






So I know it's not me. By the way I normally get 20 MBPS so this is a lower test result than normal.


OK for the past hour I have got to my character but when I press the "Enter World" button there is no response at all, now it goes to the load screen but doesn't load then after 30 seconds goes back to the login screen. By the way this is a fresh install, the 5th one to be exact.


Another hour passed I can get to my character but when I press the "Enter World" button there is no response at all.


Now 3 hours later I can finally login and harvest - all at 84% - it seems to me this is deliberate - tell me I am wrong, 3 days in a row I cannot login until my plants are at 84% health rate which you all know is a fail harvest by half! What is your problem here?

well i can say that issues are fixed when i can login and have no issues.
also note that most people can when we make a post like this.
http://www.mediacollege.com/internet/tro…traceroute.html
here you can instructions to run a tracert and see exactly where along your route things are getting stuffed up.

Now failing to get server list so get the check firewall or internet connection message. So I turned off my firewall even though I manually added this game as allow rule. Here is the tracert results which to me looks ok as far as connection goes. So now I got no idea what's happening but I cannot play if it wont let me in.



C:\Windows\system32>tracert rom-enus-srv.runewaker.com


Tracing route to rom-enus-srv.runewaker.com [206.253.173.45]
over a maximum of 30 hops:


1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 38 ms 38 ms 37 ms 203.1.233.220.static.exetel.com.au [220.233.1.203]
4 38 ms 38 ms 37 ms 10.1.21.45
5 42 ms 39 ms 67 ms 203-174-185-145.syd.static-ipl.aapt.com.au [203.174.185.145]
6 39 ms 39 ms 41 ms po41.sglebbrdr11.aapt.net.au [202.10.14.198]
7 38 ms 38 ms 38 ms 203-219-106-149.tpgi.com.au [203.219.106.149]
8 41 ms 39 ms 39 ms syd-gls-har-int2-be-10.tpgi.com.au [203.29.129.132]
9 226 ms 223 ms 225 ms 10ge3-1.core1.lax2.he.net [72.52.116.129]
10 228 ms 225 ms 226 ms 10ge16-3.core1.phx2.he.net [184.105.222.85]
11 244 ms 244 ms 255 ms 10ge15-3.core1.dal1.he.net [184.105.222.78]
12 282 ms 282 ms 290 ms 10ge1-3.core1.mia1.he.net [184.105.222.30]
13 * * * Request timed out.
14 292 ms 292 ms 292 ms vl944.te1-1.car4.vaultnetworks.com [206.253.168.158]
15 293 ms 292 ms 292 ms 206.253.171.6
16 293 ms 292 ms 292 ms 206.253.173.45


Just realized maintenance is on now so see what happens afterwards.

9 226 ms 223 ms 225 ms 10ge3-1.core1.lax2.he.net [72.52.116.129]
located in
Fremont, United States
your issues seem to be starting before you even reach the servers in miami.

Quoted from "Isopod"

9 226 ms 223 ms 225 ms 10ge3-1.core1.lax2.he.net [72.52.116.129]
located in
Fremont, United States
your issues seem to be starting before you even reach the servers in miami.

That ping is low compared to what I used to play on before fiber. Normally I used to play at 400-500 ping with ADSL2 plan and I was able to play quite easily on RoM and WoW along with any other games. So that ping is normal and shouldn't affect me being able to get into RoM.

At the moment I got to my character once but couldn't enter world then the screen went back to the login screen after about 30 seconds. Now I cannot even get the server list.

Well I can't say I have much experience with connections between LA and Australia. But 226ms ping sounds fairly normal for that distance

13000ish km in about .22s is close to 1/5th the speed of light. The overhead for all local connections cuts that to .18s which is closer to 1/4th the speed of light.

I don't believe there is really high end fiber data cables and equipment between the continents but that timing sounds extremely good considering all overhead from point A to point B.

The main thing I would be concerned about is the timeout between miami and vaultnetworks. But that's just my opinion (insert kermit sipping tea)

Living in Canada mine is at 2 MS and as soon as i get to the US side , BOOM 161 MS gotta love the cheap internet they got in the US, love it. GTT. net and Vaultnetworks cheap as you can get. Put the servers in Canada and stop wasting our time.

Quoted from "zidlef"

Living in Canada mine is at 2 MS and as soon as i get to the US side , BOOM 161 MS gotta love the cheap internet they got in the US, love it. GTT. net and Vaultnetworks cheap as you can get. Put the servers in Canada and stop wasting our time.

please link screenie. i only see 2 ms ping when i am playing on LAN. hell, my friend hosts a server in his own house and is lucky to see 2 ms ping (usually 3-4 ms for him, 7 for me, but i live a quite a ways away). not saying the server hardware is professional grade, but i doubt 2 ms even gets you out of your neighborhood.

that 2 ms to US border means that you live no further than 250 miles from the border. that is ONLY the distance light can travel in a fibre-optic cable(3e8*.66 m/s, approximately) in 2 ms, not taking any time for going through any other sort of delays(hardware, data transfer, etc).

just for funsies, the minimum time to go from canada(toronto was closest major city i could find) to miami, using these same numbers, is 10 ms. for reference, ping from the east coast about the same distance away(new england) is 70-80 ms. is this running at about 12-14% efficiency from our theoretical maxes? yes. however, those theoretical maxes are making quite a few bogus assumptions (fibre-optics all the way, no transfers, etc).

only faster way would be to get a maximum of 50% faster by using the new ~99% efficiency fibre-optic cable, or microwave towers. though, not sure if either are even used for the general populous yet.


all that being said, miami is a stupid place to host servers for the NA region though. should have put them more central. st. louis or texas would have been better imo.