You are not logged in.

Applications: [GameMaster: OPEN] | [Volunteer Testers: OPEN]


This forum will be permanently shut down on Friday 13.07.2018
Please copy or save all important information from old forum before they will be deactivated
We have moved to new board. https://forum.runesofmagic.gameforge.com/Come join us.

1

Monday, August 17th 2015, 6:14pm

BSOD

I have been playing Rom for a few years now. A few days ago I began experiencing the BSOD (Blue Screen of Death) when I play. I've ran diagnostics on my system and there are no problems in my system files or memory. I'm guessing a Rom file has become corrupted. Would it be worthwhile to unistall and reinstall the game?

Thank you for any help you can provide.



Aglauros Wdn/W

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

  • Send private message

2

Monday, August 17th 2015, 6:24pm

i had that when i tried installing Win 10 on my computer, then returned to Win7 and all went to hell. Re-installed Win 7 6 times, format and everything, then to realize it was Firefox creating the issues and their stupid windows update. Also i was crashing a lot watching videos and music in Firefox while playing the game. Starting to think Microsoft is deliberately putting a patch to break Firefox so people use Explorer lol. Also i read that Avast also could have been the issue, so i turned off my windows updates off, installed my mcafee instead and no crashes since 5 days ;-)

I was also losing my mind over that, good luck with your computer ;-)

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

3

Monday, August 17th 2015, 6:24pm

"I've ran diagnostics on my system and there are no problems in my system files or memory."

- Did you do any recent software upgrades (e.g. driver)?
- Did you check to make sure there are no failing hardware components?
- Did you recently add/update any RoM addons?
- Do you have any addons and did you try removing them to see if the problem continues without?

You can always try reinstalling the game too, but I would check the above items first. If it has worked fine for years, it still should. Something else 'changed' recently that is causing the problem.

Hope this helps.
M (100), P (100), W (100), K (100), S (100), R (100) --> order of previously being active
Reni Mithras Aeterna Server (6/27/2017 - Mainly RETIRED,Came back temporarily to get more cards ).
06/07/2011 (ch. 3) - Group completed RT diamond mode with me as M/K!

Heron

Game Administrator

Posts: 942

Location: Swamp

Occupation: Fishing

  • Send private message

4

Monday, August 17th 2015, 6:25pm

If you do, be sure to change your region setting back to US when done downloading.

5

Monday, August 17th 2015, 6:55pm

Thank you

Thank you all for the great suggestions. I have no new hardware but that doesn't meant something isn't failing! Testing the addons by dropping them is a good idea as well. I am running on Win 7 and up until now, the game has run fine. I've used system restore as I thought a windows update might has been part of the problem. I'm only a middle of the road computer user, so figuring this out is proving quite the education.

I do appreciate all the help. :)

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

  • Send private message

6

Monday, August 17th 2015, 7:08pm

- Did you do any recent software upgrades (e.g. driver)?
- Did you check to make sure there are no failing hardware components?
- Did you recently add/update any RoM addons?
- Do you have any addons and did you try removing them to see if the problem continues without?
ya Win10 upgrade was a nightmare since running a Nvidia 760 GT card.
I did all my checking on hardware etc, even switch my 850 watts power supply to another comps 730 watt just in case and nope
It wasn't ROM' s fault or the add'ons, i always use the same ones for years
i could only be running Firefox and BSOD when trying to open windows to check for problems online etc, so i had to use another comp to check stuff out
But it all started when i tried to install Win10 and i went to hell!! I WAS DOOMED!!!!! ;-)

But hoped it helped the OP a bit, i never upgrade to Win10 EVER lost 12 days of playtime!!!!! and card farming oh oh

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!

Zerienga

King of the Noobs

Posts: 1,027

Location: Reni & US IRC

  • Send private message

7

Tuesday, August 18th 2015, 12:36am

I upgraded to Windows 10 and haven't had any issues. Then again, I run Chrome, not Firefox.
Reni
Mithras
Zerienga - 90/90 P/K
Téster - 95/61/60/45/45 CH/WL/R/P/M
Dontkillimascout - 90/61 WL/P

If you want to contact me quickly and efficiently, try the US IRC channel.
No, I don't know everything. I just use my knowledge to form educated guesses
And I listen when others say I am wrong in order to learn.

8

Tuesday, August 18th 2015, 8:52am

I took all your suggestions to heart, tried them all. I finally had to uninstall and reinstall the game. Just to be safe, I replaced the video card. So far it is running smoothly. Now, to find a boss to take my frustration out on! :borg:

Thank you for being such a great ROM community!

Kalvan

Super Gamemaster

Posts: 2,053

Location: Lurking Amongst the Forums

  • Send private message

9

Tuesday, August 18th 2015, 8:06pm

I have heard that the Win 10 Nvidia 760GT video driver that was initially issued caused major problems. The initial fix was to uninstall that driver and revert to the Win 7 760GT driver, which works/worked perfectly. I have no idea if Nvidia fixed and released an updated Win 10 driver.

One of the other problems with that driver package was: If you were using the built-in AUDIO for the 760GT, it was also borked. Again, the Win 7 version of the driver package worked perfectly with Win 10.

Go fig, but Nvidia has historically had driver problems with new Windows versions.
[ New Sig Coming. Watch This Space! ]


10

Tuesday, August 18th 2015, 9:57pm

I took all your suggestions to heart, tried them all. I finally had to uninstall and reinstall the game. Just to be safe, I replaced the video card. So far it is running smoothly.
It sounds like you got it working...for now. I'm not clear as to the frequency of this previous BSOD issue to make the claim it has indeed been fixed. Was it happening anytime the game started? Only when playing the game for <X> minutes? At random times during game play, yet every day? Some other frequency?

Others in this thread are also making a lot of general comments regarding Win 10. However, I'm not clear as to what O/S you are particularly using.

If you have indeed gotten past the point where it would typically BSOD, then it does sound like either messing with your video card or reinstall of the game fixed it.
M (100), P (100), W (100), K (100), S (100), R (100) --> order of previously being active
Reni Mithras Aeterna Server (6/27/2017 - Mainly RETIRED,Came back temporarily to get more cards ).
06/07/2011 (ch. 3) - Group completed RT diamond mode with me as M/K!

Posts: 3,419

Location: Canada

Occupation: Company owner

Mood: Love

  • Send private message

11

Friday, August 21st 2015, 4:54pm

Kalvan you are a god sent!!!!!!!!!! i have a 760GT nvidia card, i've re-installed win 7 12 times now and was still having issues. I think it might be the audio thing that was causing it actually cause i never had issues for 4 years+ except a faulty power supply. I will see how it goes with my latest install of Win 7 and hopefully it is fixed.

The other times i was installing i tried from driver 343.XX to the latest 353.XX and was having the same issues, i think it might be to choose video drivers only to prevent all the other crap they want to install on your comp ;-)

Kalvan is the man!!!! have no doubt :beer:

K/P/S/M/W 98/98/98/98/98
Disturbed guild leader on mithras :thumbsup:
BTW i do live under a bridge, i am Green, i can dish it out as good as i get
There are no better server than Reni, best place to be!!!!!