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1

Thursday, October 29th 2015, 5:49am

Reni and Osha and Palenque servers down

Approximately 20 minutes ago the server for Reni crashed. I hope this will be fixed soon. We had an 11 hour maint off scheduled and now crash before many of us get the chance to get going. :eek:

Gutterboy

Intermediate

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Location: Oregon

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2

Thursday, October 29th 2015, 6:02am

Yeah that was cool, I'm glad i used my zodiac pet right before the crash happened. Great servers lol

3

Thursday, October 29th 2015, 6:02am

we are aware that reni , osha and palenque are down please be patient.we will try to get this fixed as soon as possible.
we apologize for any inconvenience this may cause.


edited spelling mistakes(i just woke up)

Gutterboy

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Location: Oregon

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4

Thursday, October 29th 2015, 7:49am

Am I going to receive a daily reset ticket in the mail since I can't do my dailies today?

Or at least the event could go 1 day longer so I can get the xp bonus that was promised? Thanks :D

5

Thursday, October 29th 2015, 8:08am

hopefully one of the remaining daily mailbox freebies is reset ticket(s).

Sarkas

Event Manager

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6

Thursday, October 29th 2015, 9:50am

The cookie monster (other than Tacobear (there are more)) has been informed an the servers should be back soon(tm).

Unfortunately the exp event can't be prolonged.

We apologise for the inconvenience this has caused.

7

Thursday, October 29th 2015, 1:04pm

Love the relative quantifier "soon" You have the "soon" as in "Dinner will be ready soon, go wash up." Not immediately but, prior to the food spoiling. Then you have the "soon" as in "Windows will have a stable release soon." denoting expectation without any real fixed time frame. Should I forget about gaming today, this week, this month? Just wanting to get a grasp of expectations.

Sarkas

Event Manager

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Location: Under the Sea

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8

Thursday, October 29th 2015, 1:41pm

The servers are starting again. Please notice, that it is taking up to 30 minutes untill all zones are available again.

Rindal21

Bloody Hell

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9

Thursday, October 29th 2015, 1:41pm

This is all part of the "Trick or Treat" event......You get "Treat"ed into the awesome EXP/TP event, then "Trick"ed by not being able to participate in it.

*failed attempt of sarcasm humor*

But seriously, no one can predict when stuff like this happens. However, having this event given back to the three servers on another day/weekend (only) is feasible. Doing so will show real care towards your valued customers (which are all of us)

Zerienga

King of the Noobs

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Location: Reni & US IRC

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10

Thursday, October 29th 2015, 2:05pm

Reni and Osha are slowly coming back up (not sure about palenque).
Reni
Mithras
Zerienga - 90/90 P/K
Téster - 95/61/60/45/45 CH/WL/R/P/M
Dontkillimascout - 90/61 WL/P

If you want to contact me quickly and efficiently, try the US IRC channel.
No, I don't know everything. I just use my knowledge to form educated guesses
And I listen when others say I am wrong in order to learn.

Gutterboy

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11

Thursday, October 29th 2015, 4:38pm

Ok, so looking past whatever stupid reason prevents you from prolonging the event, you can still give 1 free daily reset ticket out so the rest of us that didn't get to do our dailies can still do them during the high xp event. I don't think it's too much to ask.

12

Thursday, October 29th 2015, 5:40pm

Hi :)

Could you at least put again for 1 day the exchanges NPC's in Varanas channel 1? Please?
Cause, well, I know I'm not the only one who wanted to trade with them yesterday night and couldnt cause of the server crash.

That, the dailies reset, the Exp/TP day, are just the little things that you really could do and make really better our experience as player. A server crash can always happen, and it's ok, but will be nice if that dont take to players some opportunities (I'm not really sure if I will be able to exchange "frog potions" for "golden eggs" anymore, for example? And I was saving them for trading latter yesterday night, but... Plop!). :D

Thanks for reading and hope you'r going to think about those little things who can make players happy for such little things ^^

Heron

Game Administrator

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13

Thursday, October 29th 2015, 8:58pm

No. The reason you could not trade with the NPCs is not because of server crashes but because the exchange event was scheduled to end with the maintenance. There were no NPCs to trade with on any server yesterday.

14

Thursday, October 29th 2015, 10:16pm

Oops, you're totally right. Sorry for that. As the maint started for me the 27 night, I was a little lost with the time ^^'
Thanks for the quick answer and sorry, again.
-Cant you put them again anyways? :phatgrin: pleaseeeee? :whistling: -


Talking about the maint, I have just a little question, and even if it is not related to the servers crachs... well, I ask anyways ^^
The new brooms that are in shop (the 2 players ones), seems a lil' bugged. The description is not entirely available (for speed for example) and visually, they look just the same. Is that gonna be fixed? Or if not, can we just have an official certitude that the "Demon one" is indeed the Demon one, and the Pumpkin one too ?
I mean, even if they look the same in the shop, if I buy the "Little Demon - 2 players", it's gonna have the wings and blabla ?


It's maybe a little stupid as question, but they cost a lot of Dias for not having exactly the broom you wanted to have ^^

Thanks again.