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Accounts lost ?

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manilababe

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Thursday, January 28th 2016, 6:31am

Accounts lost ?

I have just reinstalled us ROM after having to do a reset of my PC, (thank you Windows 10) and while it seems I can get into this site, none of my accounts are recognized on the launcher. Is it related to the current server issues, or do I need to do something else?

EDIT: I am showing 6.5.3.2762.en

This post has been edited 1 times, last edit by "manilababe" (Jan 28th 2016, 6:40am) with the following reason: adding information

Cike

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Thursday, January 28th 2016, 6:40am

check region settings?
my r/p can outdps r/m. your name is stupid.

mages should stack dex. word.

manilababe

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Thursday, January 28th 2016, 6:47am

done before first try, unless the actual download itself is region related?

vfwiffo

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Thursday, January 28th 2016, 7:50am

Download is exact same for EU and US, so when the game is installed, it doesn't know where you want to play, and it defaults to EU. So, Region/Language on launcher have to be set to US.

I presume you are a recent player and not the returning from pre-merge days one. Is that correct?
-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

manilababe

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Thursday, January 28th 2016, 8:36am

I am a golden oldie, from chapter two. Played less than a week ago before my OS crapped out on me.

Kiranos

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Thursday, January 28th 2016, 1:19pm

Most common problem is indeed the region setting, to solve your issues please contactSupport




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manilababe

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Thursday, January 28th 2016, 4:42pm

If only I could. IT keeps telling me info is incorrect, even after I apply for a new password and use that exact information and the silly captcha. I cannot access support either.

So, last night I reinstalled the game from start, and now I get an error:

Game executable not found.

This post has been edited 1 times, last edit by "manilababe" (Jan 28th 2016, 4:53pm) with the following reason: adding info

manilababe

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Thursday, January 28th 2016, 10:12pm

Managed to get ticket sent. Reinstalled again, got the launcher to open, still not logging in. Will see what Support has to say *sigh*

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