I just saw this posting from Yrcanos in October 2013:
Quoted from "Borella"
Funny though that our US site redirects to the Eu support.. can't someone fix that? It shouldn't be a difficult change.
It has been reported already & I'm honestly surprised that nobody fixed it yet.
I'm going to sticky this thread though!
Here we are 2 1/2 years down the pipe and I still have a 50/50 shot at getting to the right support site from the US server logon