Runes of Magic US / AU

Quoted from "Craigers;499997"

Really? My wife is still waiting for an unresolved ticket regarding missing storage chests and items since NOVEMBER 14th , her ticket info is: [Incident: 111122-000364]
She is afraid to add anything to it as it will end up at end of queue...so she waits and waits...

I see her! She is way, way down the line from me! Only, I've been standing here so long I forget which way it is to the front!!

Quoted from "Borella;500065"

No matter how many of these threads people open they're just going to get the same response.

So, why do people keep making these threads? I realize we're upset but, we just have to A. Wait it out. B. Leave. or C. Send them PMs in private.

I post in these threads because I have got no satisfaction & I'm glad to see others feel the same way about the poor support we have received after losing our chests. New players need to know about this!

Quoted from "regentego;500092"

And a quick note to Frogster staff, treat your fanboys as you treat negative people who rant, by being overly rude in your defense they are breaking forum rules so correct them accordingly. I have no skin in this game but I'm tired of the fanboys getting away with treating others poorly and you all looking the other way.

Yes, Yes, YES!!

Quoted

And a quick note to Frogster staff, treat your fanboys as you treat negative people who rant, by being overly rude in your defense they are breaking forum rules so correct them accordingly. I have no skin in this game but I'm tired of the fanboys getting away with treating others poorly and you all looking the other way.

Fun fact for the day: I'd say pver 95% of the forum moderation isn't done by anyone who is employed by Frogster, but by volunteers who are unpaid, and thus have zero incentive to pick Frogster's side over ... our own....or otherwise make Frogster look better unduly.

So if you're getting your threads closed it's being done by someone who's exactly like you in every way, but enforces the forum rules to keep the rampant disorder in check so that those who wish to use these forums for assistance (instead of a soap box to vent their frustrations) might actually find a mildly hospitable venue to do so.

And to be honest the volunteer staff has been more than lenient with everyone's problems, and I know I've personally I've left threads go untouched for the purpose of letting administrative staff see the unadulterated frustration of players, but there is a limit, and threads are closed and edited accordingly.

However the disrespect being shown to people who've personally done nothing to warrant this level of disrespect, and have done everything in their power to let the powers that be understand the urgency of the issues, exhibited by a comments like Regentego's, are very quickly testing the limits of leniency.

So this is the last friendly reminder for the repeat offenders out there who have gotten off easy for the last few weeks:

Here are the forum rules: http://forum.us.runesofmagic.com/showthread.php?t=52399


And to anyone who thinks they've been treated unfairly.

This is the Mentors Supervisor: http://forum.us.runesofmagic.com/private…=newpm&u=105619


-keep it toasty

/closed