Runes of Magic US / AU

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Yep

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ello, it's been like this for the pass week n a half in reni. >.>
join the problem fest.

Yeah, saw a lot of that last night docbones.

I had about a 5 minute long loading screen, and the mail disappeared again.

It's probably time to move all your goodies into the bank or your backpack, and screenie whatever you want back.

Please please please, Powers That Be, head this off at the pass, and don't let it get bad again.

Well since EU doesn't have Holiday Monday, hopefully it will be looked at.

Hello.
Staff is aware and being looked at.
Thanks.

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Thanks for the reply.

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Np.

Hopefully all will be restored to its pristine condition after we do out weekly sever maintance!
Expect Great things and you might just get them.
I know this is true because Santa Clause told me.

But in Rom Santa Clause is a Bad Jingle Brother and we are supposed to kill them because they are bad. Soooo..... How can we trust your Santa Clause?

inventory viewer addon if ur worried about stuff vanishing again. keeps log of your bank, chests, other storage, across multiple toons. only thing it doesnt record is housekeeper storage, those i screenie. i dont think anything is going missing this time, i just think its time for patch, oh , look, here one comes now.

Santa's gettin ready for Spring Break right now, its the middle of January lolz

But yeah, here's a list of server problems in case someone wants to know whats going on

*House Maid wont let you in, puts the message on your screen "Please close the House Maid Interface Window"
*12 mins later you'll be randomly ported into your house regardless where you are
*Auction House wont let you open window in this time period
*If you try to relog, takes about 10 mins for it to load your server list
*Castle Managers act the same as House Maids
*Server Lag has been boosted lately, so many people that usually don't time-out , Have.
*I've seen about a 2min Lag in AH to Mail Purchases

Quoted from "Eledhwen;502178"

Hopefully all will be restored to its pristine condition after we do out weekly sever maintance!

Restored? Pristine? Lol...just lol.

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We seem to be going into full meltdown.

Only 1hr 20 min left.

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Hmmmm, A very Good Point indeed.

Quoted from "Eledhwen;502419"

Hmmmm, A very Good Point indeed.

Semms to be fixed? might hae been jsut the servers in general and they needed a restart.

Quoted from "gigilomann;502453"

Semms to be fixed? might hae been jsut the servers in general and they needed a restart.

Not so on Osha.
Load character screen is still very laggy.
Housemaid issue still persists.
Mail is off and on.

The issue has indeed not been fixed. I refer to the post made by Dionaea here:
http://forum.us.runesofmagic.com/showpos…71&postcount=36

It would be greatly appreciated if you post the results of the tests in Dionaea her post here, so we can continue to examine and work on a fix for this problem

Inbox's are down on Palenque right now. Here is my tracert info.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\docbones>tracert 64.127.104.210

Tracing route to 64.127.104.210 over a maximum of 30 hops

1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
2 22 ms 21 ms 22 ms 99-166-64-3.lightspeed.rcsntx.sbcglobal.net [99.
166.64.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 22 ms 22 ms 21 ms 12.83.34.5
6 76 ms 99 ms 43 ms 12.122.195.241
7 24 ms 24 ms 24 ms 192.205.36.102
8 25 ms 27 ms 41 ms 207.88.14.242.ptr.us.xo.net [207.88.14.242]
9 76 ms 70 ms 71 ms vb12.rar3.la-ca.us.xo.net [207.88.12.46]
10 93 ms 67 ms 85 ms ae0d0.mcr2.fremont-ca.us.xo.net [216.156.0.142]

11 67 ms 66 ms 68 ms ae1d0.mcr1.fremont-ca.us.xo.net [216.156.1.69]
12 68 ms 69 ms 69 ms 216.55.28.22
13 68 ms 68 ms 69 ms 64.127.96.237

Tracing route to 64.127.104.216 over a maximum of 30 hops

1 1 ms <1 ms 1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 23 ms 23 ms 22 ms 12.83.34.5
6 24 ms 24 ms 23 ms 12.122.195.241
7 24 ms 23 ms 24 ms 192.205.36.102
8 26 ms 26 ms 37 ms 207.88.14.242.ptr.us.xo.net [207.88.14.242]
9 71 ms 71 ms 71 ms vb12.rar3.la-ca.us.xo.net [207.88.12.46]
10 73 ms 67 ms 67 ms ae0d0.mcr2.fremont-ca.us.xo.net [216.156.0.142]

11 67 ms 67 ms 67 ms ae1d0.mcr1.fremont-ca.us.xo.net [216.156.1.69]
12 69 ms 69 ms 68 ms 216.55.28.22
13 69 ms 68 ms 68 ms dvb-01.vl1000.sfo1.gni.com [64.127.96.214]

Ping's to both ip's are timing out. Is that blocked by your firewall?

Quoted from "docbones;502470"

Inbox's are down on Palenque right now. Here is my tracert info.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\docbones>tracert 64.127.104.210

Tracing route to 64.127.104.210 over a maximum of 30 hops

1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
2 22 ms 21 ms 22 ms 99-166-64-3.lightspeed.rcsntx.sbcglobal.net [99.
166.64.3]
3 * * * Request timed out.
4 * * * Request timed out.
5 22 ms 22 ms 21 ms 12.83.34.5
6 76 ms 99 ms 43 ms 12.122.195.241
7 24 ms 24 ms 24 ms 192.205.36.102
8 25 ms 27 ms 41 ms 207.88.14.242.ptr.us.xo.net [207.88.14.242]
9 76 ms 70 ms 71 ms vb12.rar3.la-ca.us.xo.net [207.88.12.46]
10 93 ms 67 ms 85 ms ae0d0.mcr2.fremont-ca.us.xo.net [216.156.0.142]

11 67 ms 66 ms 68 ms ae1d0.mcr1.fremont-ca.us.xo.net [216.156.1.69]
12 68 ms 69 ms 69 ms 216.55.28.22
13 68 ms 68 ms 69 ms 64.127.96.237

Tracing route to 64.127.104.216 over a maximum of 30 hops

1 1 ms <1 ms 1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 23 ms 23 ms 22 ms 12.83.34.5
6 24 ms 24 ms 23 ms 12.122.195.241
7 24 ms 23 ms 24 ms 192.205.36.102
8 26 ms 26 ms 37 ms 207.88.14.242.ptr.us.xo.net [207.88.14.242]
9 71 ms 71 ms 71 ms vb12.rar3.la-ca.us.xo.net [207.88.12.46]
10 73 ms 67 ms 67 ms ae0d0.mcr2.fremont-ca.us.xo.net [216.156.0.142]

11 67 ms 67 ms 67 ms ae1d0.mcr1.fremont-ca.us.xo.net [216.156.1.69]
12 69 ms 69 ms 68 ms 216.55.28.22
13 69 ms 68 ms 68 ms dvb-01.vl1000.sfo1.gni.com [64.127.96.214]

Ping's to both ip's are timing out. Is that blocked by your firewall?

In this case, your tracerts are showing local and/or regional connection problems. In the second one, you were able to hit the game server. But it's not going to explain the actual server issues that we're having.

And no, I don't know what those problems are, what's causing them, or when they're going to be corrected.

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Server Palenque: 11:33am Central

C:\Windows\system32>ping 64.127.104.216
Pinging 64.127.104.216 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 64.127.104.216:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


C:\Windows\system32>tracert 64.127.104.216
Tracing route to 64.127.104.216 over a maximum of 30 hops
1 3 ms 3 ms 3 ms www.routerlogin.com [xxx.xxx.xxx.xxx]
2 23 ms 26 ms 29 ms c-xxx-xxx-xxx-xxx.hsd1.il.comcast.net [xxx.xxx.xxx.xxx]
3 12 ms 11 ms 11 ms te-1-1-ur04.xxxxxxxx.il.chicago.comcast.net [xxx.xxx.xxx.xxx]
4 14 ms 17 ms 15 ms be-60-ar01.area4.il.chicago.comcast.net [68.87.2
30.41]
5 22 ms 19 ms 16 ms pos-3-12-0-0-cr01.350ecermak.il.ibone.comcast.ne
t [68.86.91.233]
6 20 ms 16 ms 25 ms pos-1-5-0-0-cr01.chicago.il.ibone.comcast.net [6
8.86.88.37]
7 25 ms 18 ms 14 ms 4.71.248.37
8 16 ms 29 ms 15 ms vlan51.ebr1.Chicago2.Level3.net [4.69.138.158]
9 40 ms 40 ms 40 ms ae-3-3.ebr2.Denver1.Level3.net [4.69.132.61]
10 44 ms 52 ms 40 ms ae-1-100.ebr1.Denver1.Level3.net [4.69.151.181]
11 74 ms 76 ms 75 ms ae-3-3.ebr2.SanJose1.Level3.net [4.69.132.57]
12 82 ms 76 ms 80 ms ae-1-6.bar2.SanFrancisco1.Level3.net [4.69.140.1
53]
13 74 ms 76 ms 75 ms ae-0-11.bar1.SanFrancisco1.Level3.net [4.69.140.
145]
14 88 ms 74 ms 77 ms ae-4-4.car1.SanFrancisco1.Level3.net [4.69.133.1
49]
15 104 ms 87 ms 76 ms GLOBAL-NETO.car1.SanFrancisco1.Level3.net [4.53.
128.54]
16 79 ms 77 ms 77 ms dvb-01.te-2-1.sfo1.gni.com [64.127.96.18]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Windows\system32>