To the Sales Team from the players of RoM

regentego

Professional

Posts: 1,686

Location: AZ

Occupation: Manager

81

Tuesday, February 7th 2012, 12:33am

Hmmm puri packs always have been 125 diamonds?! What's the new increased price? You're getting a bit greedy Frogster.

Go to the top of the page

MegaMouseSEC

Professional

Posts: 1,240

Location: South Mississippi

Occupation: River Boat Pilot

82

Tuesday, February 7th 2012, 12:53am

I would like to add this to our wish of wants:

Ruby shop needs to have some more items in it. I currently have 4k in rubies and truthfully nothing in there interests me. Maybe stick some +16 jewels in there (not the perfect ones or we will have everyone in the game with +16 weapons. Normal +16 gems that do the same as the gems in the diamond shop. Save teh perfect +16 gems for the specials).
Something else I would love to see is a +20 Gem for weapons and gear. Talk about uber.

Go to the top of the page

thiasha

Beginner

Posts: 11

Location: in the moment

83

Tuesday, February 7th 2012, 2:05am

Quoted from "regentego;508097"

Hmmm puri packs always have been 125 diamonds?! What's the new increased price? You're getting a bit greedy Frogster.

+125 !! Yes whats up with this? Ever since they introduced the small puri packs they have always been 125 dias now they are 149?? Not a very good deal when you know what you have always paid for them.

[img][/img]

Dracthia aka Thia
Member of the ruling Council of TBT
Artemis server

Go to the top of the page

bobinator501

Beginner

Posts: 48

Location: africa

84

Tuesday, February 7th 2012, 10:06am

1. small puri packs for 125 diamonds. i'm terribly low on puris.
2. 30 day 30% mount speed pots
3. grand gold hammers for cheap
4. x runes. blocks advances potentials rev's stuff like that.
5. some more of those stat extractor things

Go to the top of the page

vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

85

Tuesday, February 7th 2012, 4:31pm

Quoted from "thiasha;508117"

+125 !! Yes whats up with this? Ever since they introduced the small puri packs they have always been 125 dias now they are 149?? Not a very good deal when you know what you have always paid for them.

It is somewhat offset by the 120% dia sale. Usual diamond sale in those elder days was 100%. With 120%, the effective cost of puri per dollar went up 8.3%, from 25 diamonds per one to 27.1. Still not as good as it was, but close.

I tried to find a diamond seller all day yesterday to no avail. The WTSs were common on the weekend and the week before, probably outnumbering WTBs. Yesterday, just couple and cleaned out very fast. People are buying stuff.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

Go to the top of the page

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

86

Tuesday, February 7th 2012, 5:13pm

Just as Dioneae told in other post that she has locked, this deal is here to stay. Price of small pack of puri is now 150, and because people are buying at that price, I don't see them lowering price.

Back to issue of feeling of being robbed while using CS....

Go to the top of the page

Dionaea

Community Manager

Posts: 937

Location: US, Oklahoma

87

Tuesday, February 7th 2012, 5:23pm

Quoted from "RoMage;508248"

Just as Dioneae told in other post that she has locked, this deal is here to stay. Price of small pack of puri is now 150, and because people are buying at that price, I don't see them lowering price.

I do not recall having said such a thing, I simply stated the demand is showing us if a sale is liked and accepted or not

That doesn't stop you from expressing your wish to sell them cheaper and that does not stop sale to do so on one of the sales. We are talking about special offers after all.

Go to the top of the page

RoMage

rustyx is lame rogue

Posts: 2,694

Location: web

Occupation: DB Admin

Mood: Unsure

88

Tuesday, February 7th 2012, 5:59pm

That is exactly what you said and why I said that I don't see them at normal sales price we used to have for so long. Demand will show that even puri pack at unwanted price will sell because people are short on them.

People will buy them, even when feeling ripped...

How many of those willing to buy will get DIAS to do so - very little of them. (even I need some for my alts, did not get them)

I know in my guild we all hope to get good DIAS seller, as in our opinion it's just not worth it.

Will game prosper for long like this - I doubt it. Time will tell.

Go to the top of the page

gstnet

Trainee

Posts: 148

89

Tuesday, February 7th 2012, 7:11pm

lol @ 150 diamonds for small puri package.

If the package is 125 diamonds on EU servers, it should be 250 diamonds on US servers - because we can pay for it (or we are too fat and too slow to see the difference).

Go to the top of the page

Drakkarsdad

Professional

Posts: 599

Location: In a house

Occupation: CSR

90

Tuesday, February 7th 2012, 7:31pm

At the risk of complainers' QQing and trolling.... Why are all you people hijacking the thread? The directions/instructions were very clear and are now repeated with an addition:

List 5 items you would like to see in the cash shop and if you desire, add preferred diamond cost.

As you can see, there is no direction for complaining about cost of current CS items, no instructions for bashing Dionaea, no requests for complaints. If you feel the need to do those, please start another thread.

If you cannot follow the SIMPLE SUGGESTIONS from above, I will ask Dionaea to close the thread.

Now, back to the purpose of the thread:

1. small puri packs - 125 diamonds
2. guild packs - 25 diamonds
3. permanent mail bags - 199 diamonds each
4. grand golden hammers - 99 diamonds each
5. X runes - 150 diamonds each

Go to the top of the page

regentego

Professional

Posts: 1,686

Location: AZ

Occupation: Manager

91

Tuesday, February 7th 2012, 8:06pm

Wiffo what 120% sale? The one that ended Sunday. As for the statement people are buying them, yes because they have been gone for months.

Go to the top of the page

blitzclub06

Beginner

Posts: 33

92

Tuesday, February 7th 2012, 8:54pm

1. 2x xp/tp weekend
2. 3x xp/tp weekend
3. 2x xp/tp week
4. 3x xp/tp week
5. back pack V and VI permanent tickets(not in the gasha form but in the package form, if it is in the gasha form, put it with something we will use like Daily reset tickets, or golden hammers, or even a good rune package)

Reni ~ HolySaints~ ßouncyßallzz -70w/70wd/67s ~ Playing w/wd before the warrior trend started. Bigballzz 61p/50k/40s only because p/s owns all in SW.

Go to the top of the page

vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

93

Tuesday, February 7th 2012, 9:12pm

Quoted from "regentego;508270"

Wiffo what 120% sale? The one that ended Sunday. As for the statement people are buying them, yes because they have been gone for months.

True, but I dont expect people to sell all the diamonds they have in one fell swoop. It is like a paycheck. You get money (diamonds) today, you know you will have expenses (sales) before the next paycheck (next double diamond sale). So, you sit on it. What's the point of selling your diamonds for cheap when supply is high due to 120% bonus sale and demand is low due to sucky weekend sale.

Or am I expecting too much fiscal discipline from the dia sellers?

Puries have not been gone for months. We had a sale on them this weekend. It was worse sale than current one, true, and in format people dislike. Still, it was a puri sale.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

Go to the top of the page

Drakkarsdad

Professional

Posts: 599

Location: In a house

Occupation: CSR

94

Tuesday, February 7th 2012, 9:56pm

Quoted from "vfwiffo;508284"

True, but I dont expect people to sell all the diamonds they have in one fell swoop. It is like a paycheck. You get money (diamonds) today, you know you will have expenses (sales) before the next paycheck (next double diamond sale). So, you sit on it. What's the point of selling your diamonds for cheap when supply is high due to 120% bonus sale and demand is low due to sucky weekend sale.

Or am I expecting too much fiscal discipline from the dia sellers?

Puries have not been gone for months. We had a sale on them this weekend. It was worse sale than current one, true, and in format people dislike. Still, it was a puri sale.

OK.. I guess you don't read English very well. This thread IS NOT for ranting or discussions. List 5 items you want in CS. If you cannot do that, Dionaea, PLEASE close thread.

Go to the top of the page

Dionaea

Community Manager

Posts: 937

Location: US, Oklahoma

95

Tuesday, February 7th 2012, 10:08pm

I would hate to have to close this thread down, I think a wishlist of 5 sales offers is a very good idea

Everyone, please stick to the original plan, and just name the top 5 wishes you would have for item shop.

Go to the top of the page

vfwiffo

Rustypedia

Posts: 3,364

Mood: Blink

96

Tuesday, February 7th 2012, 10:35pm

Quoted from "Drakkarsdad;508290"

OK.. I guess you don't read English very well. This thread IS NOT for ranting or discussions. List 5 items you want in CS. If you cannot do that, Dionaea, PLEASE close thread.

1) Everyone has already listed their wishes. Over and over and over and over. As you might have noticed, that strategy has totally failed.

2) It is not realistic to expect a 10 page thread to stay on the same straight and narrow topic. Topics drift within general theme of the subject.

3) OP gets to provide the initial direction of the thread. As the thread drifts, OP does not get to control what everyone says.

4) If you really think that simple lists give better understanding than discussion into what customers want, you must not have been involved in customer feedback situations.

-- Rustyx --- 92R / 92S / 92M on Reni (Guild KnightShift). Yes, running the new FOTM R/M, cause I am not elf enough to be WD/S.

Oh, and people who have more than 3 classes are clinically insane.

Go to the top of the page

Dionaea

Community Manager

Posts: 937

Location: US, Oklahoma

97

Tuesday, February 7th 2012, 11:00pm

1) I see no failure, Puri Packs have reappeared, although not to the price you wanted.

2) Of course it is not realistic, but that is what moderation is there for too, and it has been stated in blue to please stay on topic. Which brings me to

3) If a thread drifts, the thread opener and owner has by all means the right to ask to get back on track and as thread opener can even request thread closure. This is what I am currently trying to prevent because

4) while discussion of sales in a constructive manner with useful feedback is also very valuable information for us, a wishlist also reflects a community's needs and is thus useful and worth being continued. So I gently ask everyone to

5) continue with a Top 5 wishlist and not derail this thread any further. Thank you

Go to the top of the page

Drakkarsdad

Professional

Posts: 599

Location: In a house

Occupation: CSR

98

Tuesday, February 7th 2012, 11:10pm

Quoted from "vfwiffo;508295"

1) Everyone has already listed their wishes. Over and over and over and over. As you might have noticed, that strategy has totally failed

2) It is not realistic to expect a 10 page thread to stay on the same straight and narrow topic. Topics drift within general theme of the subject.

3) OP gets to provide the initial direction of the thread. As the thread drifts, OP does not get to control what everyone says.

4) If you really think that simple lists give better understanding than discussion into what customers want, you must not have been involved in customer feedback situations.

1. Hmm.. I disagree. golden repair hammers are in CS as you read this, sm puri pack, were or are in there, a new or seldom released costume was in the CS this weekend, et. al. So, not a failure.

2. To expect, no; to hope, yes

3. Again, to expect others to follow VERY SIMPLE instructions by the OP and by a forum mod, NO; but to hope for it, in a forum deviod of hope, YES

4. I have been involved with customer service for more than 30 years and know for a fact that "simple lists" as you put it, DOES give better understanding. It is the wading through all the BS about the CS that makes it more difficult. If anything, it takes a lot less time to read and compile than having to sift out the crap.

Go to the top of the page

Drakkarsdad

Professional

Posts: 599

Location: In a house

Occupation: CSR

99

Tuesday, February 7th 2012, 11:12pm

Quoted from "Dionaea;508301"

1) I see no failure, Puri Packs have reappeared, although not to the price you wanted.

2) Of course it is not realistic, but that is what moderation is there for too, and it has been stated in blue to please stay on topic. Which brings me to

3) If a thread drifts, the thread opener and owner has by all means the right to ask to get back on track and as thread opener can even request thread closure. This is what I am currently trying to prevent because

4) while discussion of sales in a constructive manner with useful feedback is also very valuable information for us, a wishlist also reflects a community's needs and is thus useful and worth being continued. So I gently ask everyone to

5) continue with a Top 5 wishlist and not derail this thread any further. Thank you

Thank you Dionaea

Go to the top of the page

LadyMacV

Professional

Posts: 700

Location: Pennsylvania, USA

Occupation: Dental Hygienist

100

Tuesday, February 7th 2012, 11:15pm

Quoted from "LadyMacV;502621"

1. Parrot. The pet. I cannot get this item until it is placed back in the item shop, and as I understand it, they've been gone several months now. Price? I'm not sure, but most pets in the item shop are at around 20-30 diamonds not on sale, so maybe 15 for a pet with basic attributes or up to 50 for a pet with high attributes.

2. Grand Golden Repair Hammers. 75 diamonds max per.

3. Tier X runes. ALL of them. I want my Curse X! 250 diamonds max.

4. Big Puri Packs. Same price as the first go-round.

5. I'll agree with the permanent backpack slots, but as these were included in a package with other items last time, I'm not certain about what kind of pricing would be acceptable- although I personally am not willing to go over 250 diamonds for one.

Thus far, I've gotten approximately one item on my wishlist. The parrot. Just FYI.

In a world of black, white, and grey... I'd be bright friggin' purple. M/P on Reni.

Go to the top of the page

Runes of Magic US / AU

Quoted from "regentego;508097"

Quoted from "thiasha;508117"

Quoted from "RoMage;508248"

Quoted from "regentego;508270"

Quoted from "vfwiffo;508284"

Quoted from "Drakkarsdad;508290"

Quoted from "vfwiffo;508295"

Quoted from "Dionaea;508301"

Quoted from "LadyMacV;502621"