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1

Monday, February 6th 2012, 8:17pm

A Message to Dionaea

Quoted

Runewaker = developer. Any patch and bug fix needs their involvement. Any new content, any balancing, any improvement of beta features needs their involvement.

Item Shop = run by us. While the general feature of the item shop needs the love and care of the developer, it's content is up to Frogster. So it is by no means correct nor fair to say: "Oh they can make up new sales, but the lags and bugs they don't fix. I think I see where your priorities are."


I call BS that frogster is not responsible for lag. Who was involved in the server migration? This is where all of the US siege problems stem from. ANY lag that is unique to the US servers is FROGSTER's server administrators problem. Those of us are aware that runewaker is the developer and the same software architecture is in place in both the Us and EU yet only US servers are crippled.

I'm still waiting to hear who is in charge of the servers because that is the source of the siege problems.
You frustrate people because all we see from the GMs and CMs are these oddball sales yet the main thing that players are concerned about are addressed as if we are on hold with "your call is very important to us" but no one on the other end of the line. It would be very vital for FI to take a good look at itself before it continues to call itself a marketing and publishing establishment if the only voice is the GMs and CMs who have no control over the inner workings of the company.

Dionaea

<span style="color:#3399FF !important;"><b>Community Manager</b></span>

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2

Monday, February 6th 2012, 8:26pm

sertet, sorry, this is now how this works.

Whatever you call BS, I repeat: I am no programmer nor technician and neither conspiracy theories nor false speculations bring us nowhere. It would have been nice to see you quote that part of my post ;)

Siege Wars is Beta.
Issues with Siege Wars are under research at both our internal IT and QA as well as Runewaker.

EU servers complain about lag and issues with Siege Wars just as much as you do.

So calling me out and attack me will not get Siege Wars fixed any faster, very sorry for that. Closed due to forum rule 2e:

Quoted

e) Threads which draw undesired attention (e.g. those with thread topics containing the word &#8216;Frogster&#8217;, the name of a CM or GM, or similar)


Even when frustrated about the Siege Wars feature, please give credit to the fact that this beta feature is still in development and apparently the issues at hand can not be fixed by wiggling noses like the witch from that TV show. We will continue to work on investigating the issues and improving the performance and stability of Siege Wars.